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Toyota of Naperville

Naperville, IL

4.9
8,852 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,852 reviews

February 13, 2023

We wanted to buy a 4Runner but Bobby recommended a Highlander, which fit our family's needs much better. I'm glad we went with his recommendation and his assistance was very professional and helpful. More

by m_olchawa
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2023

Zeke was great. No pressure or hard selling, only friendly patience. This was a great experience. Thank you Zeke! More

by Rebecca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2023

Bobby is very friendly and informative. He was very descriptive with his explanations and was always open to answering any of our questions. He was also very friendly and always made us fee More

by calebgener
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2023

Offered me a 2023 which was wonderful. Thought I would need to wait and buy a 2022 More

by pecondron
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2023

Edgar was an excellent sales agent! He was nice and took his time to explain to me all the process. Definitely recommend him and Naperville Toyota! More

by Lisandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2023

We already had the car we wanted, needed only a 10 minute test drive. We decided on the price yet it still took 2 1/2 hours to finish the transaction. We knew we didn’t want a warranty so that whole presen More

by Gayl_smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meraj Ahmed
February 07, 2023

Mike was very patient and kind in answering all my questions about the car. The Naperville dealerahip was very transparent in all their pricing. They were helpdful and understanding. My only complai More

by Rob C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherri Pacchiano
February 06, 2023

This was truly the best dealership interaction I’ve ever had. Edgar was professional and easy to work with. I didn’t feel pressured about anything—the entire transaction from start to finish was smooth and More

by Hvmf.917
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2023

What a great experience with Bobby. If you are looking for a Toyota product ask for Bobby! More

by tienquach5959
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2023

Rich Ponulak was great to work with! Very knowledgeable on the car. Explained all the features and answered all my questions. He didn't pressure me to make a purchase and was very patien More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Ponulak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Pacchiano
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