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Toyota of Naperville
Naperville, IL
8,849 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,849 reviews
October 20, 2022
Bobby was easy to work with, he followed with us, was very professional every step of the way very professional every step of the way More
by cpdfelker
October 20, 2022
Salesperson Bobby and the Toyota staff provided all necessary information needed in making our purchase. The process was simple and enjoyable. necessary information needed in making our purchase. The process was simple and enjoyable. More
by O
Employees Worked With
October 18, 2022
Jacub Gawlik provided a highly professional service when I came to sell my car, he was very knowledgeable about the process and communicated all aspects in an exceptional manner. He was very approachable an I came to sell my car, he was very knowledgeable about the process and communicated all aspects in an exceptional manner. He was very approachable and helpful and great to work with! More
by Prasanth
October 17, 2022
Fantastic, easy experience at Toyota Naperville. Bobby was fantastic, he found me exactly what I wanted, for the monthly payment I was hoping to be at! Bobby was fantastic, he found me exactly what I wanted, for the monthly payment I was hoping to be at! More
by dnajj5
Employees Worked With
October 16, 2022
I think we’ll be coming back to Toyota Naperville for most if not all of our future cars. Bobby was transparent and approachable. He helped us work through the whole experience and made everything easily most if not all of our future cars. Bobby was transparent and approachable. He helped us work through the whole experience and made everything easily understandable. More
by utterbackstephen
October 16, 2022
Excellent customer service‼️ Edgar A. was able to help me find a great deal and finally have the Toyota that I’ve been wanting. Also felt great that they have bilingual staff (Spanish) ma was able to help me find a great deal and finally have the Toyota that I’ve been wanting. Also felt great that they have bilingual staff (Spanish) made it 10x easier for me. Great team, recommend Toyota of Naperville. More
by taylor.theresa20
October 14, 2022
It was a pleasure working with Mike! He was kind and honest, not something you’d expect from a typical sales person. Toyota of Naperville is definitely our number one choice dealership f He was kind and honest, not something you’d expect from a typical sales person. Toyota of Naperville is definitely our number one choice dealership for future purchases. More
by sutowskaa
October 12, 2022
Allan and Jacub are very friendly and easy to work with. They even gave us free tickets to the 2022 Chicago Auto Show! We would have preferred to purchase a new vehicle but the post-COVID supply chain issue They even gave us free tickets to the 2022 Chicago Auto Show! We would have preferred to purchase a new vehicle but the post-COVID supply chain issues are still limiting new vehicle availability. Allan kept us advised as to what vehicles were being retired from their service loaner fleet, and we were happy to find a low mileage used Highlander Hybrid to purchase. With their help, the purchase process went very smoothly. More
by Larry W
