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Toyota of Naperville
Naperville, IL
8,826 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,826 reviews
February 04, 2022
Great experience with Bobby, I love my new Highlander and i was able to buy at MSRP unlike other dealerships. i was able to buy at MSRP unlike other dealerships. More
by tbocean
Employees Worked With
February 04, 2022
If was a pleasure to work with Bobby during the purchase of our Highlander. He answered all of our questions and I would recommend him to other customers. of our Highlander. He answered all of our questions and I would recommend him to other customers. More
by Cath
Employees Worked With
February 03, 2022
This is my second vehicle I've purchase with Bobby. This is a great dealership and I was able to purchase it at MSRP! Other dealerships are way higher than MSRP. is a great dealership and I was able to purchase it at MSRP! Other dealerships are way higher than MSRP. More
by Chidofren
Employees Worked With
February 02, 2022
ove my new 2022 Tundra 1794 and it was priced at msrp! Most dealerships are way higher. Bobby was a great salesman and I would recommend him to my friends and family! Most dealerships are way higher. Bobby was a great salesman and I would recommend him to my friends and family! More
by inova31
Employees Worked With
February 02, 2022
Great service and experience. I highly recommend Bobby to my family and friends. Good job my family and friends. Good job More
by rengith
February 01, 2022
Although their website promotes "100% online buying," and specifically states that you will NEVER have to go to the dealership, I was told that in order to buy the car I want, I would need to pay $1,000 depo specifically states that you will NEVER have to go to the dealership, I was told that in order to buy the car I want, I would need to pay $1,000 deposit on the chance they randomly get allocated one. The worst part? They require customers to come into the dealership to pay the $1,000. LoL. More
by epiphany1epiphany000
Employees Worked With
Jack Something
January 31, 2022
Pleasant atmosphere. Everyone was really kind and willing to assist. I would recommend to go to this Toyota dealership. Overall good experience. to assist. I would recommend to go to this Toyota dealership. Overall good experience. More
by briannatripp20
January 31, 2022
Great customer service and prompt replies to all my questions whether they were by phone, in person or by text/email. Edgar was a pleasure to work with and I love my new Venza! questions whether they were by phone, in person or by text/email. Edgar was a pleasure to work with and I love my new Venza! More
by DLW
Employees Worked With
January 31, 2022
I went out of my way to drive to this dealership because Mike was so helpful. Dealing with someone so transparent, knowledgeable, and frank is worth an extra 30 min in the car. Mike was so helpful. Dealing with someone so transparent, knowledgeable, and frank is worth an extra 30 min in the car. More
by Claystelzer
Employees Worked With
January 30, 2022
Our experience was great! We were in a 6-8 month waitlist for a Sienna and he found us one much sooner! for a Sienna and he found us one much sooner! More
by k10m25g49
Employees Worked With
