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Toyota of Naperville

Naperville, IL

4.9
8,826 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,826 reviews

July 20, 2021

The staff was friendly and Jacob went out of his way to help us with the purchase of a pre-owned car. The other staff were polite, even when we declined the suggested extras and warranties. More

by gpierson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
July 20, 2021

mike was very helpful during the stressful process overall very happy with the experience and would recommend to buy from Toyota and mike in sales! More

by Ajsanabria14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2021

My experience today at Toyota of Naperville was my best car buying experience ever. I came into to just look at a specific car and did not feel pressured at any moment to purchase my car. My wife and I eve More

by Jmmanak8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilene Bitton-Prosniewski, Sherri Pacchiano
July 17, 2021

Great service. Nice and smooth negotiations. Environment is very good and clean. It has all the safety precautions in the dealership. I would recommend it. More

by Julio Pernia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
July 17, 2021

Toyota of Naperville is the best dealership that i have ever seen before. They have the best collections of toyota cars and the best prices in the area. Mike Beck the best salesman ever. He is very helpful More

by thomaskuttyb09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

Everything was fine until we were told that the price was about $2000 higher than showed up when we ordered it 4 months ago. They apparently forgot to tally up all of the costs that were required for the op More

by excjlebr
Recommend Dealer
No
Employees Worked With
Ilene Bitton-Prosniewski
July 16, 2021

Jorge was the best salesman I’ve ever worked with! This is my fourth car and he made the entire experience was wonderful. He’s extremely informative and made me feel confident in my purchase! I highly rec More

by kristinam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

Jacob was extremely helpful and accommodating regarding my concerns. I will definitely return. We are currently looking for another Toyota for a second vehicle. We currently own a 21 Highlander Hybrid, w More

by Rod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
July 15, 2021

Bobby was great, helpful, courteous, etc. Toyota of Naperville is a non-pressure, helpful, clean and spacious dealership...unlike some other Toyota dealerships in the western Chicago suburbs; I was sur More

by Alan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherri Pacchiano, Casey Krakowski
July 14, 2021

Bobby did a great job with my purchase and i would recommend him to my friends and family. I love my new 2021 Highlander XSE More

by Ychav77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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