Toyota of Naperville

Bobby was great, helpful, courteous, etc. Toyota of Naperville is a non-pressure, helpful, clean and spacious dealership...unlike some other Toyota dealerships in the western Chicago suburbs; I was sur Naperville is a non-pressure, helpful, clean and spacious dealership...unlike some other Toyota dealerships in the western Chicago suburbs; I was surprised; seamless processes. Bobby facilitated all aspects of the purchase. No tacky "car salesperson" tricks either by Bobby or anyone else. [See the movie "Used Cars" for laughs -- Toyota Naperville no where near the depiction in that movie.] This is my 3rd car in as about so many weeks (a Ford Fusion, then a Ford Escape, then the RAV4)...should have gone back to Toyota on June 24 2021 trade-in of my 2016 Corolla, but wanted to purchase a Ford as had one in the mountains of CO (2010-2013)...what was I thinking??? (Not much apparently.) Sales manager Casey was great but not so much the other person. Sherri Pacchiano in Finance was superb, patient, helpful, understanding, etc....especially given my complicated transaction. Stay with Toyota. More

Bobby did a great job with my purchase and i would recommend him to my friends and family. I love my new 2021 Highlander XSE recommend him to my friends and family. I love my new 2021 Highlander XSE More

Allan and Jacub in VIP sales were wonderful to work with on the lease of a new vehicle. Eddie in Finance has worked with me before and he always makes it easy! on the lease of a new vehicle. Eddie in Finance has worked with me before and he always makes it easy! More

Decent attentive folks working together to make the purchasing process seamless. Bobby is a salesman whom listens and doesn’t push. Looking forward to working with their service department. purchasing process seamless. Bobby is a salesman whom listens and doesn’t push. Looking forward to working with their service department. More

Jacob was very helpful. Overall, the whole process went smoothly and they took care of everything. I’m very satisfied with the straightforward service and with the car I bought. smoothly and they took care of everything. I’m very satisfied with the straightforward service and with the car I bought. More

Bobby was very informative about everything. He answered all of our questions plus more. He gave us all the options available and went above and beyond! all of our questions plus more. He gave us all the options available and went above and beyond! More

I cannot recommend this dealership enough. I’ve already told multiple family members to go here, and specifically to work with Dan! He helped my girlfriend buy a car and then helped me out the next week! W told multiple family members to go here, and specifically to work with Dan! He helped my girlfriend buy a car and then helped me out the next week! We loved the customer service he provided for us and we felt very welcomed. We’ve always felt rushed and pressured at dealerships but not once did we feel that with Dan or Naperville Toyota as a whole. Everyone was so friendly and attentive. Will be buying our future cars from Dan for sure. Professional and easy-going. Great salesman and dealership. More

Had an excellent experience purchasing my Tacoma from Rich. We ordered the truck back in Feb. Throughout the entire process Rich was communicative, keeping us informed as to when the vehicle was going Rich. We ordered the truck back in Feb. Throughout the entire process Rich was communicative, keeping us informed as to when the vehicle was going to be assembled as well as delivered. When we got to the dealership the vehicle was completely prepped and ready to go. The process was made very easy buy Rich and the Toyota Naperville team. 5 stars. More

Zeke was very professional and easy going with no pressure. He was able to quickly find the Venza of our dreams! Zeke was very knowledgeable and helped us set up our phones to communicate with Venza! pressure. He was able to quickly find the Venza of our dreams! Zeke was very knowledgeable and helped us set up our phones to communicate with Venza! More

Great experience working with Edgar. He was very courteous, professional and prompt. Made the entire process very simple and hassle free which I greatly appreciated. courteous, professional and prompt. Made the entire process very simple and hassle free which I greatly appreciated. More