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Toyota of Naperville

Naperville, IL

4.9
8,208 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,208 reviews

November 08, 2020

I am so grateful that i chose toyota of naperville to purchase our Toyota Highlander. The place is very accommodating, provided us best deals in the market as well as generous discounts. I would like to More

by julie s.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Marcial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Toyota of Naperville responded

 This is truly exceptional to hear, Julie! Thank you so much for this review and we'll be sure to pass your kind words on. Congratulations on your Highlander! - Travis Jackson, General Sales Manager 630-615-4523

November 07, 2020

Jacob was very helpful. I had an idea of what I wanted. He was very informative and realistic regarding pricing, payments and what I might be able to get for my trade. It was a very smooth, comfortable, an More

by jakesma1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Jucene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Basathia
Nov 09, 2020 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. Have a great week ahead! - Travis Jackson, General Sales Manager 630-615-4523

November 07, 2020

I am elated with his professionalism. Igor was very helpful and made the paperwork process, that I assumed would be very painful, easy and quick. More

by ivna.aragao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Jucene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Toyota of Naperville responded

Thank you for leaving us a five-star review, Ivna! We really appreciate your kind words about Igor and we'll be sure to pass those along. Have a great week ahead! - Travis Jackson, General Sales Manager 630-615-4523

November 07, 2020

Great service and professional team! Mike is very knowledgeable and has great customer service. I appreciate his kindness. Very pleasant and easy to do business with! More

by Gladyshawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Toyota of Naperville responded

Thanks for the truly exceptional rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road. - Travis Jackson, General Sales Manager 630-615-4523

November 07, 2020

Allan and jake were excellent. Unbelievable customer service. I will continue to come back for vehicles. They were responsive and thorough. Made my life extremely easy More

by Krnowak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Marcial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacub Gawlik
Nov 09, 2020 -

Toyota of Naperville responded

Thank you for taking the time to leave us a review! We're so happy to hear that you enjoyed your experience with our staff. Looking forward to working with you again in the future! - Travis Jackson, General Sales Manager 630-615-4523

November 07, 2020

This will be the second time I come to the Toyota dealership to buy a car for my sister, we found a used Chevrolet stark in Toyota dealership, Jacob Basathia our salesperson help again. He showed us More

by serg36io
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Nov 09, 2020 -

Toyota of Naperville responded

Thank you for the five-star rating! We really appreciate your loyalty and support. Have a truly exceptional rest of your week! - Travis Jackson, General Sales Manager 630-615-4523

November 06, 2020

We have purchased three new vehicles from Ilene. She has been professional and knowledgeable in every regard. The Naperville team goes above and beyond. I would definitely recommend Ilene to a friend/collea More

by Linda C Plainfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilene Bitton-Prosniewski
Nov 09, 2020 -

Toyota of Naperville responded

Linda, thank you for the kind words about Ilene and our dealership as a whole. We are so lucky to have such wonderful and loyal customers like yourself. Come back and see us again soon! - Travis Jackson, General Sales Manager 630-615-4523

November 06, 2020

Great Dealership and great service very clean cars with many options. The employees help you with all the options that they offer. You must come and check them out. More

by Horacegut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Nov 06, 2020 -

Toyota of Naperville responded

 Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself. Have a wonderful weekend! - Travis Jackson, General Sales Manager 630-615-4523

November 06, 2020

Love working with this dealership. Sales and service are equally as impressive. Toyota is a great product and the dealership out performs my expectations. I had a smooth and easy day working with Erick an More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Marcial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Clark, Erick Heinz
Nov 09, 2020 -

Toyota of Naperville responded

Thank you for this truly exceptional review, Ryan! We really appreciate you taking the time to share your positive experience with us. Please let us know if we can be of any further assistance down the road! - Travis Jackson, General Sales Manager 630-615-4523

November 05, 2020

Mike is great! Knowledgeable, friendly, listens well to questions and made for a very enjoyable sales experience. Mike thoroughly covered the new vehicle operation and use. More

by ricksan1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Toyota of Naperville responded

We are so happy to hear this! Thanks so much for your kind words about Mike. We will be sure to pass those along. Please let us know if we can be of any further assistance down the road! - Travis Jackson, General Sales Manager 630-615-4523

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