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Toyota of Naperville

Naperville, IL

4.9
8,253 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,253 reviews

June 23, 2020

Last week we had an appointment with Justin Bazan in sales dept. to purchase the new RAV4 hybrid. He was very professional and respectful but what I loved most about him was that he knew his product v More

by Jesander
Recommend Dealer
Yes
Employees Worked With
Justin Bazan, Mukesh Mehta
Jun 24, 2020 -

Toyota of Naperville responded

Thanks for the truly exceptional rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road. - Travis Jackson, General Sales Manager 630-615-4523

June 22, 2020

Very good and nice seller, worked with me with all my requests and answered all my questions patiently, so today thankfully I got my new car , Thank you! More

by Tatiana
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Jun 23, 2020 -

Toyota of Naperville responded

This is truly exceptional to hear, Tatiana! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now! - Travis Jackson, General Sales Manager 630-615-4523

June 22, 2020

We just purchased a RAV4 from Toyota Naperville on 6/20/20. We had a great experience with our salesman Jaime Abrego and other staff in finance. We would highly recommend Jaime to others. Vel & Lar More

by VKD9680
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego, Rich Heidecke
Jun 23, 2020 -

Toyota of Naperville responded

Thank you for this wonderful review! We really appreciate your kind words and support. Have a truly exceptional rest of your week! - Travis Jackson, General Sales Manager 630-615-4523

June 22, 2020

El dealer y el señor Jaime abrego nos atendieron con mucho profesionalismo y con mucha amabilidad, nos ayudaron para conseguir el carro de nuestros sueños, muchas gracias More

by Jose2017 Rav4 XLE
Recommend Dealer
Yes
Employees Worked With
Sam Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Abrego
Jun 23, 2020 -

Toyota of Naperville responded

Jose, me alegro que hayas tenido una gran experiencia con Jaime! Esperamos que disfrutes tu nuevo carro y por favor dejanos saber si te podemos ayudar con algo mas. - Travis Jackson, General Sales Manager 630-615-4523

June 21, 2020

i just bought a car from this dealership snd Elizabeth was great. Very knowledgeable and will try to make sure you get what you need and make sure you have a great experience. More

by Alan
Recommend Dealer
Yes
Employees Worked With
Elizabeth Squires
Jun 23, 2020 -

Toyota of Naperville responded

Alan, thank you for your kind words about Elizabeth and our dealership as a whole! We are so grateful for truly exceptional customers like yourself. Have a great week ahead! - Travis Jackson, General Sales Manager 630-615-4523

June 20, 2020

Harvey was such a great help and was very welcoming! I will definitely recommend people to go see Harvey if they have any questions when they visit Toyota Naperville. More

by Sanchez.steph23
Recommend Dealer
Yes
Employees Worked With
Jun 23, 2020 -

Toyota of Naperville responded

Thank you for taking the time to leave us a review, Steph! We really appreciate your kind words about Harvey and will be sure to pass those along. Have a wonderful day! - Travis Jackson, General Sales Manager 630-615-4523

June 19, 2020

Justin B. was very helpful throughout my entire buying process, couple of hours and I was driving out with a new truck. And the finance team made sure I got the best rate. Very satisfied overall. More

by johnramg06
Recommend Dealer
Yes
Employees Worked With
Justin B.
Jun 23, 2020 -

Toyota of Naperville responded

Thank you for leaving us a five-star review, John! We are so thrilled to hear that you had such a pleasant experience with our staff. All the best for now! - Travis Jackson, General Sales Manager 630-615-4523

June 18, 2020

End to end it was my best experience in buying a used car. Website was interactive and simple to understand. Wendy was internet support person who was quick to answer all questions. Harvey was sales p More

by Bill C.
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy!!!!!!!
Jun 18, 2020 -

Toyota of Naperville responded

Thank you so much for your kind words about our dealership, Bill! It's customers like yourself that make it all worth it to us. We look forward to working with you in the future! - Travis Jackson, General Sales Manager 630-615-4523

June 16, 2020

Drove from out of town to purchase our TRD PRO and had a great experience with Ilene the sales rep who took great care of us along with the rest of the teams. Was pleased with the experience. Thanks!! More

by cmoua2483
Recommend Dealer
Yes
Employees Worked With
Ilene Bitton-Prosniewski, Sherri Pacchiano
Jun 16, 2020 -

Toyota of Naperville responded

Thank you for leaving us this exceptional review! We are thrilled to hear that you had such a great experience with our dealership. Congratulations on your new vehicle! - Travis Jackson, General Sales Manager 630-615-4523

June 15, 2020

Insurance replacement Very professional dealership. Jacob worked hard to find the vehicle I was interested due to limited inventory due to Covid-19. Very satisfied with th More

by bskroch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Basathia
Jun 16, 2020 -

Toyota of Naperville responded

Thank you for taking the time to leave us a review! We really appreciate your support. Have a wonderful day! - Travis Jackson, General Sales Manager 630-615-4523

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