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Toyota of Naperville

Naperville, IL

4.9
8,241 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,241 reviews

November 26, 2019

Kareem Thomas was the best salesperson From the moment we arrived, we were greeted upon with such a friendly matter. My husband and I were very pleased with the attention Kareem gave us and the way he expla More

by Aguiceli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Thomas
Dec 18, 2019 -

Toyota of Naperville responded

This is wonderful to hear! Thank you for this truly exceptional review and rating! Have a very happy holiday season!- Pat O'Brien, GM.

November 26, 2019

Honest, Good sale representative Harvey is a no pressure, pure fact sales representative who provided me with knowledgeable information regarding my car purchase. I would recommend a More

by Daniel F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Toyota of Naperville responded

Thank you so much for this review and rating! We appreciate your truly exceptional feedback! Please let us know if you need anything down the road and happy holidays! - Pat O'Brien, GM.

November 26, 2019

Jacob Basathia and his manger Jose GREAT Sales Team I had a great experience I have purchased over 15 cars from Toyota of Naperville and was very impressed with Jacobs commitment to customer service. He More

by dmz002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Basathia
Dec 18, 2019 -

Toyota of Naperville responded

Thanks for the truly exceptional rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road. - Pat O'Brien, GM.

November 26, 2019

I purchase a car at Toyota of Naperville. Form Alain. I would advise everybody to come here and see Alain for their new car purchase More

by violettwingire
Recommend Dealer
Yes
Employees Worked With
Alain Vilma
Dec 17, 2019 -

Toyota of Naperville responded

Thank you so much for this review and rating! We appreciate your truly exceptional feedback! Please let us know if you need anything down the road and happy holidays! - Pat O'Brien, GM.

November 26, 2019

I got to work with Alain today for my new car. He was easy to work with. We left the dealership with a good deal and a new friendship More

by udaniella39
Recommend Dealer
Yes
Employees Worked With
Alain Vilma
Dec 18, 2019 -

Toyota of Naperville responded

This is wonderful to hear! Thank you for this truly exceptional review and rating! Have a very happy holiday season!- Pat O'Brien, GM.

November 26, 2019

Alain Vilma was the sales representative that attended to me and I must say he’s got a good sense of humor and good public relation skills. On a star of 5, I give him all five and recommend him to anyone loo More

by Patrick Peezy
Recommend Dealer
Yes
Employees Worked With
Alain Vilma
Dec 18, 2019 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now and Happy Holidays!- Pat O"Brien, GM.

November 26, 2019

They so nice and welcoming and take their time to explain everything that u don't understand I can say lovely and serious with their job More

by Christina
Recommend Dealer
Yes
Employees Worked With
Mike Back
Dec 18, 2019 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now and Happy Holidays!- Pat O"Brien, GM.

November 25, 2019

Great. People make a difference Kris Kosinski is a joy to deal with keep him he is great. Thank you Toyota of Naperville and Kris! More

by Amigo
Recommend Dealer
Yes
Employees Worked With
Dec 18, 2019 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now and Happy Holidays!- Pat O"Brien, GM.

November 25, 2019

Bought a Toyota 4Runner TRD Offroad. Worked with Jaime Abrego. Jaime was great. Returned my phone calls promptly & was very helpful. Very happy with my experience. Five stars! More

by CitizenX
Recommend Dealer
Yes
Employees Worked With
Mukesh Mehta, Jaime Abrego
Dec 17, 2019 -

Toyota of Naperville responded

Thank you so much for this review and rating! We appreciate your truly exceptional feedback! Please let us know if you need anything down the road and happy holidays! - Pat O'Brien, GM.

November 25, 2019

Chris Taylor was super helpful and patient with me. We went through a few options before settling on a car and payment I was comfortable doing. Would recommend him for sure. More

by Katheriner416
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
Dec 18, 2019 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now and Happy Holidays!- Pat O"Brien, GM.

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