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Toyota of Naperville

Naperville, IL

4.9
8,850 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,850 reviews

July 11, 2020

Fantastic customer service from Bobby Quintanilla and Erick Heinz from beginning to end. Courteous, attentive to our needs, friendly and just a pleasure to deal with. I would highly recommend Bobby to al More

by Pdtuffy
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Heinz
Jul 14, 2020 -

Toyota of Naperville responded

Thank you for the kind words about Bobby and Erick! We'll be sure to pass those along. Please let us know if we can be of any further assistance down the road! - Travis Jackson, General Sales Manager 630-615-4523

July 11, 2020

Bobby was awesome. Kind, helpful and not pushy at all. Made everything easy and understandable. Even super helpful after the sale showing me how to use the car. More

by kaoiw6351
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now! - Travis Jackson, General Sales Manager 630-615-4523

July 10, 2020

Edgardo was great and very helpful. Made my buying experience great. Very easy to talk to He answered all my questions from end to end. More

by Ddboy1013
Recommend Dealer
Yes
Employees Worked With
Edgar Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Toyota of Naperville responded

Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself. Have a great week ahead! - Travis Jackson, General Sales Manager 630-615-4523

July 09, 2020

We had a good experience with Jaime. He was very nice from the moment we walked in the door. He was attentive, offering drinks and checking in on us as we made our decision to buy our car. We appreciated More

by Chevy F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego, Sherri Pacchiano
Jul 09, 2020 -

Toyota of Naperville responded

Thank you so much for your kind words about our dealership! We're so happy to hear that you had a pleasant experience with our staff. Please let us know if you need anything and we look forward to working with you in the future! - Travis Jackson, General Sales Manager 630-615-4523

July 09, 2020

Jorge was not only very helpful explaining us about each car we saw but he was also very professional, he was also very friendly and attentive to every question we had, answering it clearly and well. I will More

by Hugoardonsazo1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. Have a wonderful day! - Travis Jackson, General Sales Manager 630-615-4523

July 09, 2020

Very friendly and makes the whole process a easy, got me a very good deal and made sure the process was fast and stress free. I’ll surely recommend him. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Garofalo, Jaime Abrego
Jul 09, 2020 -

Toyota of Naperville responded

Thank you for taking the time to leave us a review, Jay! Your support means the world to us. All the best for now! - Travis Jackson, General Sales Manager 630-615-4523

July 08, 2020

Excellent and efficient purchase. This is my 5th purchase from Jacob and he has been consistently effective in finalizing the transaction. I appreciate the lack of complication in getting the job done. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Jul 09, 2020 -

Toyota of Naperville responded

Thank you for taking the time to leave us a review, John! Your loyalty and support mean the world to us. We look forward to working with you again in the future! - Travis Jackson, General Sales Manager 630-615-4523

July 08, 2020

Suprisingly Pleasant Experience Toyota of Naperville was by far my best car shopping experience. I wasn't looking forward to the car buying and haggling and being at dealer for hours More

by krishana357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Heidecke
Jul 09, 2020 -

Toyota of Naperville responded

Thank you for this wonderful review, Krishana! We are so thrilled to hear that you enjoyed your experience with our dealership and we'll be sure to pass along your kind words. Have a great day! - Travis Jackson, General Sales Manager 630-615-4523

July 08, 2020

Elizabeth was great to work with! I loved the buying experience of Toyota of Naperville. Their website was very nice to find my new vehicle, and their facility was very nice. During th More

by olie480
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Squires, Mukesh Mehta
Jul 09, 2020 -

Toyota of Naperville responded

Thank you for leaving us a review! We are so thrilled to hear this wonderful feedback. Please let us know if we can be of any further assistance! - Travis Jackson, General Sales Manager 630-615-4523

July 07, 2020

Bobby was the best, most genuine, and kindest car sales rep ever! See him if you go to Toyota of Naperville, and you will not be disappointed. More

by Kristi
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mukesh Mehta
Jul 09, 2020 -

Toyota of Naperville responded

Thank you for your kind words about our dealership, Kristi! We are so glad to hear this. Please let us know if we can be of any further assistance down the road. - Travis Jackson, General Sales Manager 630-615-4523

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