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Toyota of Naperville
Naperville, IL
8,828 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,828 reviews
March 07, 2020
Purchase new car We have been a customer of Naperville Toyota since 1997 and we just bought our 4th car from them. Everyone is very knowledgeable and friendly. I wou We have been a customer of Naperville Toyota since 1997 and we just bought our 4th car from them. Everyone is very knowledgeable and friendly. I would highly recommend!! More
by beckysimps
March 06, 2020
We recently swapped a 2018 RAV4 for a 2020 via lease agreements. Jamie handled the transaction on a busy Saturday morning. He took extra time with us to answer all our questions and even helped set up m agreements. Jamie handled the transaction on a busy Saturday morning. He took extra time with us to answer all our questions and even helped set up my wife’s phone on ApplePlay. Gracious throughout, Jamie was great. Toyota of Naperville will continue to be our dealer of choice for our next car. Jeff More
by jefffinlay1
March 06, 2020
Ilene Prosniewski made the drive in from Iowa worth it! We drove in from Iowa for our 2019 Highlander. I've looked for a while for a good deal and we found it with Ilene Prosniewski. She was understanding w We drove in from Iowa for our 2019 Highlander. I've looked for a while for a good deal and we found it with Ilene Prosniewski. She was understanding with our needs and was extremely patient with my millions of questions regarding this purchase. She was honest and efficient with getting the purchase completed as we had our 1 year old with us. Thanks Ilene! More
by sdiaz
Employees Worked With
Ilene Bitton-Prosniewski
March 04, 2020
We felt very comfortable and welcomed the minute we walked in. Our needs were respected by everyone. We were not pressured in any way to make a purchase. The clear and speedy communication made the pro walked in. Our needs were respected by everyone. We were not pressured in any way to make a purchase. The clear and speedy communication made the process easy. The test track allowed us to test the vehicles better than the other dealerships. We felt like we got a fair deal. We highly recommend Harvey and Nadeem from Toyota at Naperville. More
by Lapinskas.laura
March 04, 2020
Just got a new Highlander. Great group of folks to work with. Vehicle delivered on time and ready - a bit more than I wanted to pay, but that was not the dealer’s fault, it was my trade in with. Vehicle delivered on time and ready - a bit more than I wanted to pay, but that was not the dealer’s fault, it was my trade in More
by Jeff A
Employees Worked With
Jaime Abrego, Sherri Pacchiano, Casey Krakowski
March 03, 2020
Our salesman Jacob was knowledgeable and personable. My husband and I were purchasing our first car in 15 years. We came back to Toyota because of Sienna minivan was such a good purchase for us. Had 173, My husband and I were purchasing our first car in 15 years. We came back to Toyota because of Sienna minivan was such a good purchase for us. Had 173,000 miles on it! We went with a Highlander XLE and are really looking forward to having the same excellent experience with it. It's a little more daunting considering how much technology has changed since 2005. We both were impressed with Toyota of Naperville's professional and courteous treatment. We met several of the staff and all of them were pleasant. We would highly recommend this dealership. More
by jimkearney
Employees Worked With
Jacob Basathia, Kal Omran
March 03, 2020
Kareem Thomas was such a great salesman! I am very satisfied with his service & I would highly recommend him to anyone that comes to visit this dealership, All around Great Staff, Great Prices & Great satisfied with his service & I would highly recommend him to anyone that comes to visit this dealership, All around Great Staff, Great Prices & Great Cars! More
by bigbenmota
Employees Worked With
Kareem Thomas
March 03, 2020
Was my plasure to work with Jaime Abrego very professional and patient with my car purchase on my 2012 Toyota Prius I Recommend him come to see it.. professional and patient with my car purchase on my 2012 Toyota Prius I Recommend him come to see it.. More
by toyota2012
