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Toyota of Naperville

Naperville, IL

4.9
8,806 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,806 reviews

January 19, 2020

Dave was great and handled our pivots and change of thoughts well. We came in for one car and came out with another but a much better fit for our family. Very pleased with their efficiency with the pur More

by Toby M
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Jan 22, 2020 -

Toyota of Naperville responded

This is great to hear Toby! We are so pleased you had a good experience with our staff. We appreciate your truly exceptional feedback and rating! All the best for now!- Travis Jackson, Toyota Sales.

January 19, 2020

I was very satisfied with my whole experience. The product specialist was very nice, informative, and so patient with me. I would recommend this dealership to anyone. More

by dabearfn
Recommend Dealer
Yes
Employees Worked With
Ilene Bitton-Prosniewski, Rich Heidecke, Omar Ramos
Jan 22, 2020 -

Toyota of Naperville responded

This is great to hear! We are so pleased you had a good experience with our staff. We appreciate your truly exceptional feedback and rating! All the best for now!- Travis Jackson, Toyota Sales.

January 07, 2020

Good Experience! Jorge was efficient and listened closely to what I was searching for in a car. I purchased a 2017 Rav 4 and am delighted with my car! More

by lgum234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Toyota of Naperville responded

Thank you so much for this review and rating! We're so pleased you had a truly exceptional experience at our dealership!

January 04, 2020

DJ Mallard is the best car sales professional I have ever worked with while purchasing a new car!! He clearly deserves 5 stars, as he has that truly unique combination of skills which includes respect, since More

by katieanddesi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Mallard
Jan 14, 2020 -

Toyota of Naperville responded

Thank you so much for this review and truly exceptional rating! We're so grateful for your feedback about our staff! Have a great rest of your week ahead and come back and see us anytime!- Travis Jackson

January 04, 2020

Harvey has been an absolute pleasure to work with. I purchased a 2019 Toyota Prius and he really helped streamline the entire process. I would highly recommend him. More

by Deltablue44
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Toyota of Naperville responded

Thank you so much for this review and truly exceptional rating! We're so grateful for your feedback! Have a great rest of your week ahead and come back and see us anytime!- Travis Jackson

January 04, 2020

Excellent service. One of the best. I will definitely be doing service here again. Jacob was very kind and helpful. Got us through the whole Process. More

by Fsaleh36
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Jan 10, 2020 -

Toyota of Naperville responded

Thank you so much for this review and rating! We're so pleased you had a truly exceptional experience at our dealership!

January 04, 2020

I leased a new Rav4 from Naperville Toyota on 12-31-2019. I had a very pleasant experience working with all the Toyota people involved in closing the deal, especially Bobby Quintanilla. Venkaiah yedla More

by Vanyedla
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Toyota of Naperville responded

Thank you so much for this review and rating! We're so pleased you had a truly exceptional experience at our dealership!

January 03, 2020

Straight forward negotiation The sales person, Jacob Basathia, was helpful in creating an atmosphere conducive to buying a new car. We discussed finding the exact car I wanted whi More

by eli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Basathia
Jan 14, 2020 -

Toyota of Naperville responded

Thank you so much for this review and truly exceptional rating! We're so grateful for your feedback! Have a great rest of your week ahead and come back and see us anytime!- Travis Jackson

January 03, 2020

Excellent Experience I would like to thank Mr. Bobby Quintanilla! He made buying a new car so quick and simple. He explained everything in detail and even worked on a pric More

by G.C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Toyota of Naperville responded

Thank you so much for this review and truly exceptional rating! We're so grateful for your feedback! Have a great rest of your week ahead and come back and see us anytime!- Travis Jackson

January 01, 2020

Dave Avemian We recently traded two vehicles with Toyota of Naperville. Our sales associate, Dave Avemian, was courteous, focused, efficient, and fast. On our fi More

by Very Satisfied
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian, Sherri Pacchiano
Jan 14, 2020 -

Toyota of Naperville responded

Thank you so much for this review and truly exceptional rating! We're so grateful for your feedback about our staff! Have a great rest of your week ahead and come back and see us anytime!- Travis Jackson

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