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Toyota of Naperville

Naperville, IL

4.9
8,854 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,854 reviews

November 12, 2019

New Camry purchas Visited Toyota NV today to purchase a Toyota Camry 2019. I was helped by Jacob and had a great experience in the sales process. Jacob was helpful, k More

by khoja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia, Casey Krakowski
Nov 21, 2019 -

Toyota of Naperville responded

Thank you so much for this review and rating! We're glad we could provide you truly exceptional service! All the best for now!- Pat O'Brien, GM.

November 12, 2019

Great experience, sales consultant Bobby Quintanilla was very helpful and patient. He made buying process smoother and less stressful. Will recommend him and your dealership always. More

by Bas-realtor
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now!- Pat O'Brien, GM.

November 11, 2019

Chris Taylor is a True professional, showed me exactly what I wanted in a new suv. I highly recommend this dealership on your next purchase More

by ADRIANA667
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
Nov 19, 2019 -

Toyota of Naperville responded

Thank you so much for this review and rating! We appreciate your truly exceptional feedback! All the best until next time!- Pat O'Brien, GM.

November 11, 2019

Jorge is professional. He was mindful and knowledgeable! When my wife and I parked at the dealership, he already opened the door to greet us. From that moment until we purchased a car and drove it out, he wa More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now!- Pat O'Brien, GM.

November 10, 2019

Dave was helpful and extremely knowledgeable! We were pressed to find a truck and he exceeded our expectations! Thank you so much for taking care of us! More

by Cara k
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Nov 19, 2019 -

Toyota of Naperville responded

Thank you so much for this review and rating! We appreciate your truly exceptional feedback! All the best until next time!- Pat O'Brien, GM.

November 10, 2019

I had an excellent experience purchasing a preowned certified Corolla. I was impressed and how quickly the entire process was from start to finish. I will be back for my Highlander! They've definitely More

by T.J.
Recommend Dealer
Yes
Employees Worked With
Ilene Bitton-Prosniewski, Rich Heidecke
Nov 21, 2019 -

Toyota of Naperville responded

This is wonderful to hear T.J. Thank you for your truly exceptional feedback about our dealership and staff. We look forward to helping you again soon! -Pat O'Brien, GM.

November 09, 2019

Easiest Car Buying Experience We knew we wanted the Rav 4 Hybrid XSE as we had driven it at another dealership, but didn't have a great experience, so we decided to go to the deale More

by Stjarv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Botica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Basathia
Nov 21, 2019 -

Toyota of Naperville responded

Thank you so much for this review and rating! We're glad we could provide you truly exceptional service! All the best for now!- Pat O'Brien, GM.

November 09, 2019

Jacob was great, knowledge, kind, and respectful of my wife and I! We’re looking for a larger car for our growing family. We were able drive the highlander and now we need to make a decision. Jacob is the More

by Wilshire1011
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Nov 22, 2019 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you for the kind words about our staff and service! Let us know if you decided on the Highlander! We hope you did! Have a great weekend! - Pat O'Brien, GM.

November 08, 2019

Nice and easy process We had an awesome experience buying our Toyota Sienna thanks to the sales manager Steve Pacchiano for introducing us to our Sales person Michael Beck More

by ANAYELI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Pacchiano , Sherri Pacchiano
Nov 22, 2019 -

Toyota of Naperville responded

Thank you so much for this review and rating! We're so glad you are loving your Sienna! Please let us know if you need anything else down the road! All the best for now.- Pat O'Brien, GM.

November 08, 2019

buying used not surprised as this was a third buying encounter with the multiple service encounters: friendly, professional, excellent and personable service from More

by Anastasia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Nov 21, 2019 -

Toyota of Naperville responded

Thank you so much for this review and rating! We're glad we could provide you truly exceptional service! All the best for now!- Pat O'Brien, GM.

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