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Toyota of Naperville

Naperville, IL

4.9
8,847 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,847 reviews

October 06, 2019

Thank you Zeke Beltran and Jose Rivera for my amazing new car! Zeke was truly the best - very knowledgeable, helpful and understanding of our needs. He found exactly what we wanted and led through the whole More

by Elina Tsiprina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Toyota of Naperville responded

Thanks so much for this feedback and review! We're so glad our staff could help and we will pass along your kind words to them! We hope you are enjoying your new vehicle! All the best!- Pat O'Brien, GM, pobrien@napervilletoyota.com

October 06, 2019

Very happy with our experiences Toyota of Naperville is our favorite dealership. We have bought used, certified Toyotas from them in the past, and have used their service department More

by cshepardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Botica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Heidecke, Dave from product services, Ilene Bitton-Prosniewski
Oct 07, 2019 -

Toyota of Naperville responded

Thanks so much for this truly exceptional feedback! We are so grateful for it and appreciate your loyalty to our dealership! Thanks again!- Pat O'Brien, GM, pobrien@napervilletoyota.com

October 06, 2019

I had a great experience at the Naperville Toyota dealership. The prices quoted were fair. The salesperson was also very knowledgeable and helpful With the process. More

by CubsFan2016
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Avemian
Oct 07, 2019 -

Toyota of Naperville responded

Thank you so much! We're so glad to hear this! We appreciate the truly exceptional review and rating! Let us know if you need anything in the future!- Pat O'Brien, GM, pobrien@napervilletoyota.com

October 06, 2019

I am Happy with my purchase. Dealing with Bobby was a pleasure, he is a nice guy and wasn’t pushing me. Would definitely recommend him. More

by andrewz246
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

October 05, 2019

Great service enjoyed the service will do business again .... thank you love the car they explain everything to me want to do business again and again More

by Tom
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meraj Ahmed
Oct 07, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

October 05, 2019

Quick and Hassle Free Car Buying Experience It was a great experience buying a car at this dealership with Elizabeth help. Friendly and up front approach helped us to buy the right car for our More

by Dmitriy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Squires
Oct 07, 2019 -

Toyota of Naperville responded

Thanks for the truly exceptional rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road.- Pat O'Brien, GM, pobrien@napervilletoyota.com

October 05, 2019

Bobby made the purchase of a used car quick and painless!!! He stayed in contact with me via text thru the whole process and actually made it enjoyable!! Thanks!! Eddie Loera made the financing o More

by Toyota lover
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

October 04, 2019

Very good job by Zeke and Rich It was a pleasant experience dealing with Zeke Beltran and Richard Heidecke during negotiations and paperwork process. Both of them are highly knowl More

by Borisnaper
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Heidecke
Oct 07, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

October 03, 2019

Great and friendly service. Came in as a first time new car buyer. Didn't feel pressured and they worked with me on the price. Great experience. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Eren Gonzalez, Jaime Abrego
Oct 03, 2019 -

Toyota of Naperville responded

Thank you so much Mike! We appreciate this review and 5-star rating! Have a good rest of your week!- Pat O'Brien, GM, pobrien@napervilletoyota.com

October 03, 2019

Alain was really good and help us decide what to buy a car. He changed the way of us looking at buying cars . From the worst last car purchase to the best experience of buying a car More

by New car
Recommend Dealer
Yes
Employees Worked With
Alain Vilma
Oct 03, 2019 -

Toyota of Naperville responded

Thank you so much! We're so glad we could help give you a positive experience! Have a great weekend ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

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