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Toyota of Naperville

Naperville, IL

4.9
8,758 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,758 reviews

March 19, 2019

Margaret And Helena Zabiega Excellent service from Mr Dave Avemian. We came to see how much our trade in was worth, had not plans to buy that day, and we came out with a new car. More

by Gosia49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Mar 22, 2019 -

Toyota of Naperville responded

Your truly exceptional words about Dave means the world to us! Have a wonderful weekend on your side. Pat O'Brien, GM, pobrien@napervilletoyota.com

March 19, 2019

New jeep I came in looking for a pre-owned vehicle and I had Alan help me out. He did a great job helping me find the right rate for financing. More

by Mnov2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Vilma
Mar 22, 2019 -

Toyota of Naperville responded

Thanks so much for the truly exceptional words about Alain and our team as a whole. Here's to a great weekend and more! Pat O'Brien, GM, pobrien@napervilletoyota.com

March 18, 2019

My first bad experience with this dealership! Appointment was made 10:30am to service my vehicle. Amber (service consultant) did not inform me ahead of time that they need to reorder the part need More

by Gregoria
Recommend Dealer
No
Employees Worked With
Amber Mannella, Adam Bennett
Mar 21, 2019 -

Toyota of Naperville responded

Gregoria, our apologies again for the confusion but we assure you that we did our best to tend to you and document it digitally as well. Our customer journey is built around a truly exceptional overall experience—not making the customer feel stupid or without a voice. Our apologies again but please reach out to me directly if you’d like to talk about this in more detail. Adam Bennett, Service Director, abennett@napervilletoyota.com

March 18, 2019

Tun and the rav Alain was great and easy to work with my rav 4 is great and inlobe the way it drive thanks again Alain for giving me the best deal More

by Tuntunoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Vilma
Mar 18, 2019 -

Toyota of Naperville responded

Thank you so much for your truly exceptional words about our dealership and staff! We're so glad Alain could help you out! Have a great week!- Pat O'Brien, GM, pobrien@napervilletoyota.com

March 16, 2019

Great experience Zeke was very helpful, friendly, and professional and was able to answer all my questions. His jokes were also extremely hilarious. Overall, it was an More

by danam524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Toyota of Naperville responded

Thank you Dana for this great review! We are so happy to know Zeke and our team could provide you a truly exceptional experience with us! We love hearing that it was carefree and easy for you!- Pat O'Brien, GM, pobrien@napervilletoyota.com

March 15, 2019

Mukesh was great found the right car for me Mukesh was Anazing! Very satisfied! He was attentive and great listener . He found the right car for me based on my situation. Thank you So much! More

by Askdave123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mukesh Mehta
Mar 18, 2019 -

Toyota of Naperville responded

This is so great to hear! Thank you so much for your review and your truly exceptional words about our dealership! We're glad Mukesh could help you too. Have a great week! - Pat O'Brien, GM, pobrien@napervilletoyota.com

March 15, 2019

Great experience! I had a great experience purchasing a new RAV4 recently. Mukesh was very knowledgeable and patient, and went the extra mile to make sure I was satisf More

by LisaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabbi Severson, Kal Omran, Mukesh Mehta, Amber Mannella
Mar 15, 2019 -

Toyota of Naperville responded

Lisa, thanks so much for the truly exceptional words about Mukesh, Amber and our dealership as a whole. Here's to a great weekend! Pat O'Brien, GM, pobrien@napervilletoyota.com

March 14, 2019

First Car Purchase My daughter was given a vehicle to test out for a weekend as she wasn’t sure she wanted it. When she returned the vehicle Monday with no interest in More

by Deb101864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Adam Johnson
Mar 15, 2019 -

Toyota of Naperville responded

Deb, your truly exceptional words about Adam and Sean mean the world to us! Here's to a great weekend. Pat O'Brien, GM, pobrien@napervilletoyota.com

March 14, 2019

Excellent service! We bought Toyota highlander and Meraj Ahmed has been excellent in dealing with us from the beginning until the end of the process. It was very quick a More

by Azimah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meraj Ahmed
Mar 15, 2019 -

Toyota of Naperville responded

Your truly exceptional words about Meraj mean the world to us! Here's to a great weekend. Pat O'Brien, GM, pobrien@napervilletoyota.com

March 13, 2019

Thank you Kareem! We have purchased multiple vehicles from Kareem and we enjoy working with him. He’s always helpful and provides exceptional service. I highly recommen More

by Kt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McDermott, Kareem Thomas
Mar 13, 2019 -

Toyota of Naperville responded

Thanks so much for your truly exceptional words about Kareem and Sean! All the very best from all of us at Toyota of Naperville. Pat O'Brien, GM, pobrien@napervilletoyota.com

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