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Toyota of North Austin - Service Center

Austin, TX

4.1
1,364 Reviews

1,364 Reviews of Toyota of North Austin - Service Center

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August 14, 2025

I took my car in for maintenance. An oil change and tire rotation were done. After the tire rotation, I told them that the steering wheel was crooked. I said it was fine when I droppe More

by kacar.ali42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Aparicio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

Toyota of North Austin responded

Thank you for your feedback. We’re sorry your visit didn’t meet expectations. We’d like to look into what occurred, but unfortunately, we’re unable to locate your visit based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com.   Josie Easter, Service Customer Relations

August 14, 2025

always a great experience at this location, martin flores always gets my truck taken care of & looking nice. very quick, never spend too long here & never have had any issues. definitely recommend! More

by ozunajackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Flores
Aug 17, 2025 -

Toyota of North Austin responded

Hello, we're happy you found Martin to be so supportive during your experience here at Toyota of North Austin. Thanks for the recommendation, and have an amazing day!

August 13, 2025

Rafael at Toyota North Austin provided outstanding service! He was friendly, knowledgeable, and made sure everything was taken care of quickly. Highly recommend working with him! More

by marian_tec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Aug 13, 2025 -

Toyota of North Austin responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2025

I waited 3. 5 hours to get my car serviced I think they forgot about me , I did have a 9:00 appointment I left at 12:45 More

by toniettejames
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Aug 14, 2025 -

Toyota of North Austin responded

Thank you for your feedback. We apologize for the extended wait time and any inconvenience it caused. We strive to honor our appointment times and communicate delays when they occur, and we regret that this didn’t happen during your visit. I would like to look know more details about your experience. If you would be open to discussing, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

August 13, 2025

All round excellent experience with this Toyota dealer. Easy to make appointments, excellent staff meets you at service bay, check out is smooth. More

by bobking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Elliott
Aug 16, 2025 -

Toyota of North Austin responded

Hi, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 12, 2025

Excellent job and taking good care of customer always. Communication and explanation is very appreciated. More

by shariftx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Elliott
Aug 13, 2025 -

Toyota of North Austin responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2025

Very respectful polite fast service comforting on the coffee and donuts every employee acted professional.. More

by hulkmaster0807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Dawson Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Toyota of North Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. Thank you, and have a fantastic day!

August 08, 2025

Fast and prompt service always. Friendly service staff. Great amenities offered in the waiting room. More

by mfinkle1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Aug 10, 2025 -

Toyota of North Austin responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2025

Great customer service, Sergio was super nice and professional. Didn’t wait that much and left the store happy More

by Isitatx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Toyota of North Austin responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2025

Have problem with my car service, they not put the engine oil cap and spilled oil over the engine and possible engine broke. More

by vdominguez10
Workmanship
Recommend Dealer
No
Employees Worked With
ZACHARY FULKER
Aug 06, 2025 -

Toyota of North Austin responded

Thank you for your feedback. We’re sorry that you had an issue with your visit. What you describe is concerning and we’d like to look into what occurred, but unfortunately, we’re unable to locate your visit based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com.   Josie Easter, Service Customer Relations