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Toyota of North Austin - Service Center

Austin, TX

4.1
1,342 Reviews
Call Service Center (512) 458-2331

1,342 Reviews of Toyota of North Austin - Service Center

Sort by
July 25, 2025

Rico (Martin) was my service associate and was excellent at helping me today. Upfront, honest, and a pleasure to interact with. More

by DJ.giaritelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rico
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Jul 26, 2025 -

Toyota of North Austin responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2025

They have provided excellent, reliable service for years. They do it right the first time. More

by rogers33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sat Amor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Toyota of North Austin responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 20, 2025

Estimate service and knowledge was excellent. Thank you for making repairs easy and straight forward. More

by Mrmarkss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
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Jul 22, 2025 -

Toyota of North Austin responded

Hi, thank you for your kind words and this wonderful review! Thank you again, and have a fantastic day!

July 20, 2025

The job I came in for was done quickly. It did not take near as long as I had anticipated. More

by lita.wood
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
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Jul 22, 2025 -

Toyota of North Austin responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2025

Very nice services, friendly as well ( Amar Aparricio my service advisor at the time of More

by xuongquynh02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Toyota of North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Amar and the team here at Toyota of North Austin! Thank you again, and have a fantastic day!

July 19, 2025

I was truly impressed with how professional and knowledgeable your staff is enjoyed doing business with you and looking forward to working with you More

by Clfranklin2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luckey
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Jul 20, 2025 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 19, 2025

Very polite and done the service what I need it. I really like the way they are helping my requests. More

by singaraya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2025 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2025

excellent service work was done by the technician and advisor. they gave me the best price. More

by ishtiakchowdhury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cade
Report | Print
Jul 20, 2025 -

Toyota of North Austin responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2025

Too many appointments per day leading to long wait times. Crowded, loud waiting room. Bad service. More

by B
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikati
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Jul 22, 2025 -

Toyota of North Austin responded

Thank you for your feedback. We apologize for the extended wait time and any inconvenience it caused. We strive to honor our appointment times and communicate delays when they occur, and we regret that this didn’t happen during your visit.   I would like to look know more details about your experience. If you would be open to discussing, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

July 16, 2025

The service advisor was great Leo , his manager or the person he ask for help was stand offish , a bit rude about the offer that was given to me over text for free oil change , the waiting area in the sho More

by MikeL
Recommend Dealer
Yes
Employees Worked With
Leo
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Jul 19, 2025 -

Toyota of North Austin responded

Thank you for your honest feedback. We're glad to hear Leo provided excellent service and that your visit was timely. We apologize for the noise and interaction that impacted your overall experience. Your comments have been shared with our team so we can work on providing a more professional and comfortable environment for all our guests.

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