Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,312 Reviews of Toyota of North Austin - Service Center
Sort by
June 24, 2025
Had to wait 3 hrs for an oil change with an appt and then they couldn't even hand me my keys i had to go find someone and tell me that my keys were sitting in the cup holder out front they couldn't even hand me my keys i had to go find someone and tell me that my keys were sitting in the cup holder out front More
by hsn450
Employees Worked With
Jared
June 23, 2025
Excellent Service, look for Sergio B. during your maintenance. He is awesome advisor, very knowledged during your maintenance. He is awesome advisor, very knowledged More
by William.renerodriguez
Employees Worked With
June 22, 2025
I would not recommend the Service Department. Took 25 minutes to sign in for my appointment. Service Advisor had me confused with another client. Then found out he was not my service advisor. Tri Took 25 minutes to sign in for my appointment. Service Advisor had me confused with another client. Then found out he was not my service advisor. Tried to pass me on to my assigned Service Advisor. Niether of which I had ever met. Assigned Service Advisor passed on me. I was suppossed to get a 10k mile mpi with my wipers changed, fluids topped off. All I got was an oil change. Not a good experience. More
by Edith.delafuente1
June 20, 2025
Rico was the best! He explained everything in full detail and I left with all my questions answered. Looking forward to coming back for my next service :) He explained everything in full detail and I left with all my questions answered. Looking forward to coming back for my next service :) More
by Mia Valdez
Employees Worked With
Martin Bernal-Rico
June 20, 2025
“The coolant was replaced by Toyota services, but the radiator cap was not tightened. As a result, the coolant was spilled all over the engine. I made a complaint and did not get a response from them for radiator cap was not tightened. As a result, the coolant was spilled all over the engine. I made a complaint and did not get a response from them for over three weeks.” More
by Loi_1998
June 19, 2025
Had an amazing experience at Toyota of North Austin today. Came in for an oil change and a recall, and I was shocked and delighted when I got to pick up my truck. Ariel took incredible care of me. She today. Came in for an oil change and a recall, and I was shocked and delighted when I got to pick up my truck. Ariel took incredible care of me. She went above and beyond and made the whole process smooth and stress-free. Easily the best oil change and dealership experience I’ve ever had! More
by ggalusha
Employees Worked With
Ariel!
June 18, 2025
Brought my 2023 Toyota Tundra in for service and had a great experience. Jared Jones in the service department was awesome—friendly, professional, and kept me in the loop the whole time. Everything was qu great experience. Jared Jones in the service department was awesome—friendly, professional, and kept me in the loop the whole time. Everything was quick and easy. Highly recommend Jared and the team here! ⸻ Let me know if you want to tweak the tone or add anything specific like what kind of service was done! More
by jmartinez00620
Employees Worked With
Jared Jones
June 17, 2025
Pretty bad service. They gave me the wrong quote And my advisor leave my car like 3 hours without telling me that was ready. I asked for the quote to other advisor and h They gave me the wrong quote And my advisor leave my car like 3 hours without telling me that was ready. I asked for the quote to other advisor and he just tells me that he wasn’t my advisor. More
by ralexpineda
Employees Worked With
NA
