Toyota of Orlando

Excellent Service I was go to this location for my car. I always get excellent service and they are always helpful! A special thanks to Mellisa Correa for alway taking I was go to this location for my car. I always get excellent service and they are always helpful! A special thanks to Mellisa Correa for alway taking your time to make sure, I am always satisfied when I go to Toyota. More

"Beyond The Call Of Duty" Ramona Warren Kyle Carter (Director of Sales) helped me 15 years ago with the purchase of a Celica. On Nov 9th he and Aundre Robertson (Sales Consult Ramona Warren Kyle Carter (Director of Sales) helped me 15 years ago with the purchase of a Celica. On Nov 9th he and Aundre Robertson (Sales Consultant) assisted me with purchase of my Rav 4. They offered different options and rates to fit my financial budget. There professionalism exceeded customer service by far. Special thank you to Misty Burton for her support. More

Great service Antonio did a great job, helping me with the purchase of my car, he gave me a lot of options, different rates and everything I needed. I'm really than Antonio did a great job, helping me with the purchase of my car, he gave me a lot of options, different rates and everything I needed. I'm really thankful with the help that he proved to me and I will recommend him. More

Awesome experience! Congrats to Andre Molinari and Kimber Williams who did my purchase special. They got all done and make it happen with professionalism, caution and att Congrats to Andre Molinari and Kimber Williams who did my purchase special. They got all done and make it happen with professionalism, caution and attention. More

Professional Staff When we decided to purchase a Toyota Tacoma, we visited Toyota of Orlando after a long history of purchasing from a competitor. From the time Cody gre When we decided to purchase a Toyota Tacoma, we visited Toyota of Orlando after a long history of purchasing from a competitor. From the time Cody greeted us - and listened to our needs and suggested the right vehicle for us to the kind presentation of Aundre Robertson outlining the financing options to the streamlined process of finance with Desiree Figueroa - we were very pleasently surprised and truly impressed. Toyota of Orlando is a first-rate dealership who is responsive to the needs of their customers. We will certainly refer our family, friends and co-workers to Toyota of Orlando. More

Disingenuous Sales Tactics The product selection and sales process is great separated. Our Product selection person was great. I have three significant issues with the final sal The product selection and sales process is great separated. Our Product selection person was great. I have three significant issues with the final sales approach: We agreed on a purchase price, then in the sales guy's terms of " +,+,+" to which I agreed, thinking it meant tax, tags , title. I asked this, and he said yes. Turns out, it meant a $700 dealer fee. The sales guy eluded to giving us floor mats with the car (it was a $41,000 new 4Runner!!). He did, but didn't tell us the price was $400. The sales pro lied through omission the entire time during the closing of the deal. It wasn't until we sat with the finance person that we had transparency with the final price. At, that point, we were so exhausted from process, we purchased the car. I will never purchase a vehicle from Toyota of Orlando again, and will recommend anyone to stay away. More

Great service The service was great! I definitely recommend getting your car at this dealership. Marcos Cruz and Dessiree Figueroa were very helpful and they made p The service was great! I definitely recommend getting your car at this dealership. Marcos Cruz and Dessiree Figueroa were very helpful and they made process was hassle free. More

Lots of variety to choose from Friendly personel like chito and Kamisha Hancock. They where reasonable. After visiting other dealers from around the area, this one was the best we h Friendly personel like chito and Kamisha Hancock. They where reasonable. After visiting other dealers from around the area, this one was the best we had More

the experience was good I don't agree with some of the work This man was very courteous and talk to me like I was one on one not like he was above me he treated me equal work with me gave me discount and I woul This man was very courteous and talk to me like I was one on one not like he was above me he treated me equal work with me gave me discount and I would definitely go back to him I need work and I am definitely going to come back More

Prompt, Professional Service Made Vehicle Recall Hassle-Free My 2007 Solara was recalled by Toyota due to an issue with the dashboard. I contacted Toyota of Orlando to arrange the required work. I was advised My 2007 Solara was recalled by Toyota due to an issue with the dashboard. I contacted Toyota of Orlando to arrange the required work. I was advised that I would be contacted by phone when the required part was in-stock, and to schedule an appointment. Both of the women I spoke with on the phone were professional, knowledgeable and efficient. When I arrived for my scheduled appointment I was promptly greeted by a service representative who answered my questions about the work and invited me to enjoy the amenities of the waiting area. The work on my vehicle was completed in less time than expected, and I received word from Rafael Hernandez that it was ready to go! He explained the work that was done, prepared my receipt, and had me one my way in minutes. This was my first visit to Toyota of Orlando, but based on my experience this dealership will be my first choice for my next vehicle purchase. More