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Toyota of Rockwall
Rockwall, TX
6,860 Reviews
Toyota of Rockwall is proud to be the world’s first LEED Gold-certified dealership by the USGBC. Recognized in Living Magazine as the Best Dealership for 12 years in a row, we’ve built our reputation in this lakeside community on sustainability, integrity, and service that feels like family.
As a family-owned, faith-driven dealership, we focus on building relationships, not just transactions. Guests from Rockwall, Rowlett, Royse City, Fate, Garland, Heath, Mesquite, Forney, Terrell, Greenville, Lavon, and Dallas choose us for transparent pricing, a wide selection of new Toyotas and Toyota Certified Used Vehicles, and a no-pressure buying process designed to make car shopping simple and stress-free.
Our service department provides expert care with Toyota-trained technicians and genuine Toyota parts, helping keep your vehicle performing at its best. Beyond sales and service, we’re deeply committed to the community, supporting local schools, nonprofits, and organizations that strengthen North Texas.
At Toyota of Rockwall, our mission is to deliver a luxury-level experience at an affordable price, with values that guide everything we do. Come see why so many of your neighbors trust us as their dealership of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 6,860 reviews
October 03, 2024
Very impersonal with only text messages for communication. Your overall attention to us when we have come in for service since we moved to this area is several notches below what we were used t communication. Your overall attention to us when we have come in for service since we moved to this area is several notches below what we were used to in Tyler! More
by trujillo.william
Verified CustomerEmployees Worked With
No one stands out
October 03, 2024
I had to have my 2013 Toyota Prius towed to Toyota of Rockwall, because it would not start. Sam met me at the entrance and after discussing the problems I was having with it, he assured me that he would Rockwall, because it would not start. Sam met me at the entrance and after discussing the problems I was having with it, he assured me that he would contact me before the the end of the day with their assessment and the estimate, which he did. (The car needed a new hybrid battery and some regular maintenence work.) I was expecting a huge estimate, because of the battery, but for everything, including the battery, I was quoted less than $3,000. I told him to go ahead and begin the work. He called me the following day and told me the work on the car had been completed, and I could pick it up (which I was pleasantly surprised since the car needed quite a bit of work). I have been very happy with the way the car is running, and I plan to contact Sam the next time I need to take my car in to be fixed. More
by d_m_simington
Employees Worked With
October 03, 2024
The service that I received was simply amazing. The atmosphere is welcoming and inviting. Everyone was friendly and professional. The atmosphere is welcoming and inviting. Everyone was friendly and professional. More
by rowihe2001
Employees Worked With
October 03, 2024
Check in was easy. The waiting area was comfortable and the seats are not to close to one another. The waiting area was comfortable and the seats are not to close to one another. More
by jjreynolds1126
October 01, 2024
Great customer service. Sam has been our go to guy regarding service. He is very professional and keeps us well informed. Thank you Sam! Sam has been our go to guy regarding service. He is very professional and keeps us well informed. Thank you Sam! More
by DONALDFLORES9457
Employees Worked With
September 30, 2024
Extremely good. The appointment was made without any problems. The service was great. Sam was amazing. The appointment was made without any problems. The service was great. Sam was amazing. More
by fgsantanna
Employees Worked With
September 30, 2024
We were very pleased with. the professional and friendly service we received from Brian Johnson! It was a great experience and did everything he said he would do for us. Thank the professional and friendly service we received from Brian Johnson! It was a great experience and did everything he said he would do for us. Thank you Brian. We traded our old car in and he gave us a good price . . He really simplified the negotiations on the car we wanted. Made sure our Apple car play was installed and working before we left. We really appreciate how he went out of his way to take care of us. Don’t find good customer service like that any more. Give Toyota Rockwall a call ask for Brian Johnson when you get ready to buy your next car or trade in. They also have a great website, look them up. You will not be disappointed! Larry and Pat Stutte. More
by Pat Stutte
Employees Worked With
Brian Johnson and Roberto went through the paperwork and had us sign .
September 30, 2024
We have been very pleased with the professionalism from our Advisor Carl David. Carl explains all the service needs very well, he and the staff treat you extremely well. our Advisor Carl David. Carl explains all the service needs very well, he and the staff treat you extremely well. More
by karl doebbert
Employees Worked With
Carl David
September 30, 2024
Everyone is always so nice n welcoming very patient n work really hard to get a car for u n they explain everything about the cars to make u don't miss any of the perks. Quinn was the one that helped me work really hard to get a car for u n they explain everything about the cars to make u don't miss any of the perks. Quinn was the one that helped me n he was just wonderful from start to finish. This is my 3rd vehicle thru Toyota of Rockwall so that should tell you something. More
by firstladydthomas89
September 29, 2024
Dealership was good in sales and service. Not happy with Finance Department. They still owe me $276.00. It has been almost 3 months. Not happy with Finance Department. They still owe me $276.00. It has been almost 3 months. More
by RPAROSKI1954
