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Toyota of Rockwall

Rockwall, TX

4.5
6,858 Reviews
Toyota of Rockwall is proud to be the world’s first LEED Gold-certified dealership by the USGBC. Recognized in Living Magazine as the Best Dealership for 12 years in a row, we’ve built our reputation in this lakeside community on sustainability, integrity, and service that feels like family. As a family-owned, faith-driven dealership, we focus on building relationships, not just transactions. Guests from Rockwall, Rowlett, Royse City, Fate, Garland, Heath, Mesquite, Forney, Terrell, Greenville, Lavon, and Dallas choose us for transparent pricing, a wide selection of new Toyotas and Toyota Certified Used Vehicles, and a no-pressure buying process designed to make car shopping simple and stress-free. Our service department provides expert care with Toyota-trained technicians and genuine Toyota parts, helping keep your vehicle performing at its best. Beyond sales and service, we’re deeply committed to the community, supporting local schools, nonprofits, and organizations that strengthen North Texas. At Toyota of Rockwall, our mission is to deliver a luxury-level experience at an affordable price, with values that guide everything we do. Come see why so many of your neighbors trust us as their dealership of choice.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,858 reviews

September 21, 2024

Very clean dealership. People were very friendly and helpful. I was able to do my work remotely and my car was serviced quickly. I enjoyed the multi-inspectuon and video More

by causeways37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

September 21, 2024

Went in for a normal maintenance and wanted a brake flush and a state inspection. I authorized both since they were up front of the cost of both. Time to pay and the cost was about $100 more since the quoted More

by lisa6196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Person I had isn’t listed.
Sep 25, 2024 -

Toyota of Rockwall responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Lisa, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 21, 2024

Great service center at Toyota of Rockwall. Service reps are professional and very helpful. Last trip for routine service, I also needed to pick up a second key fob that wasn’t available wh More

by jdh590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

September 21, 2024

Always great service! They call me and remind me of any up coming appointments. Wished they washed vehicles More

by toddrachelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Landrum, Kevin McGuire, Cesar Martinez
Sep 22, 2024 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

September 21, 2024

Great customer service and keep you informed as the process moves along . Thanks for the good job More

by scolacecchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Landrum, Kevin McGuire, Cesar Martinez
Sep 22, 2024 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

September 20, 2024

I have been a customer of this dealership since it opened. I like the fact that it is an eco-friendly facility. I also have been well treated by both the service and the sales teams. They have taken g More

by Mwsunbeam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Toyota of Rockwall responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 18, 2024

Outstanding Service Advisor. Thank you for all of your assistance each and every time when I bring vehicle in for service More

by lewisroy179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Toyota of Rockwall responded

Roy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 18, 2024

Wonderful dealership! The salesman, manager and finance team worked together to get me exactly what I wanted. I had a bad experience at another Toyota dealership in the ar More

by lynndav517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto, Marco, Maria
Sep 18, 2024 -

Toyota of Rockwall responded

Lynn, We are very happy to hear Ernesto, Marco, and Maria provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2024

The best experience with a dealership from the salesman to the finance manager to the lady that prepared the paperwork to sign. No hassle, no pressure just let’s get a deal done. I was NOT expecting or pla More

by oslee01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 17, 2024 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2024

Took 4 hours and my truck had dirty grease all over the hood when I left!😡 More

by biddmac4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
Sep 19, 2024 -

Toyota of Rockwall responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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