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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
6,417 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,417 reviews

December 11, 2023

Great job in keeping me updated and an even better job at informing me what my truck needed to have done. Would highly recommend! More

by biancamunoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 10, 2023

I got the car I wanted! It did take all day, around 8 hours, most of which was just sitting around waiting. Wasn't fun. But I ended up with what I came in for. More

by ynotm8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew (sales), Oscar Boyd
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Dec 11, 2023 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 09, 2023

Maria who met with me was excellent! She really cares about her customers! Very professional and answered all my concerns! More

by Rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria sales - don’t know her last name
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Dec 09, 2023 -

Toyota of Rockwall responded

Thank you so much, Rich, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Maria and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 09, 2023

Hosea was great! Checked my wheel out it was fine. No charge! Was there for less than an hour. More

by sallieomcneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hosea
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Dec 11, 2023 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Sallie, and it's great to hear about your excellent experience here at Toyota of Rockwall.

December 09, 2023

I appreciate Sam explaining fully the issues with my Highlander. Efficient and quick put me back in my car. Thanks. More

by bg_jwfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2023 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sam met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

December 09, 2023

Team was absolutely phenomenal from start to finish. They helped me get into the car I wanted and were extremely helpful and genuine throughout. Will definitely be doing business with them again. Thank More

by castanonrocky90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nehemias Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Brown
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Dec 11, 2023 -

Toyota of Rockwall responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 08, 2023

The tactics that the salesmen used were very obvious! ! Worse car buying experience of my life! Still cannot enjoy the car because I felt like I got totally screwed in every way!! If I could do it all ove More

by melodyta56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nehemias Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Brown
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Dec 12, 2023 -

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 08, 2023

Dịch vụ tốt, nhân viên thân thiện, nhiệt tình, tư vấn tốt cho khách hàng. ( tôi là người việt Nam) More

by Qui pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
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Dec 09, 2023 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 08, 2023

Andy displayed exceptional sales skills, maintaining a high level of professionalism while addressing all of my inquiries. More

by alfredo.ag499
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
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Dec 09, 2023 -

Toyota of Rockwall responded

Thank you so much for your kind words for Andy and for choosing Toyota of Rockwall! Congrats on your new purchase, and let us know if we can be of any more assistance!

December 07, 2023

After negotiation, the dealership worked with me to get the right car for the right price for my family. More

by hartkimberly91
Recommend Dealer
Yes
Employees Worked With
Maria, Oscar Boyd
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Dec 07, 2023 -

Toyota of Rockwall responded

Thanks, Kimberly, for your feedback on your recent visit to Toyota of Rockwall. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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