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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
6,338 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,338 reviews

October 15, 2023

Always a pleasure to have Toyota take care of my car. They are fast, yet still accurate and always easy to work with. More

by OWENS1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

October 14, 2023

I already did this surgery once. Not sure why it keeps asking me to it over and over. Everything was fantastic. More

by CamryOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
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Oct 17, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 13, 2023

The service center did a terrible mistake when they delivered the vehicle. They left the hood open and my wife drove the car back home unknowingly. I would call that a major security concern. The servi More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mick Schott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Guerrero , Dan Landrum, Kevin McGuire, Cesar Martinez
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Oct 19, 2023 -

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 13, 2023

SERVICIO BUENO TRATO HACIA LAS PERSONAS EXCELEMTE MUCHAS GRACIAS POR SU APOYO PARA MI GRACIAS More

by jvaladez237
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nehemias Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Thomas, Oscar Boyd
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Oct 16, 2023 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 13, 2023

I appreciate how every staff member with whom I interacted made me feel valued. They made sure I felt comfortable in their store and comfortable with my decisions. Great experience More

by Sherrytpayne
Recommend Dealer
Yes
Employees Worked With
Joshua Wells, Kyle Rockwall
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Oct 13, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team, Sherry. We're glad to hear we delivered such a great experience!

October 12, 2023

Not bad. Keep it up. Friendly cool service and updating everything on time with out delay. More

by jamjai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Report | Print
Oct 12, 2023 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 12, 2023

Very courteous, not pushy, Let me take my time in making a decision, no pressure. More

by coach.kunkel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Thomas, Aaron Pieratt
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Oct 12, 2023 -

Toyota of Rockwall responded

Thank you so much for choosing Toyota of Rockwall! Congrats on your new purchase, and let us know if we can be of any more assistance!

October 12, 2023

Agent was very helpful. I would like to know how to avoid repeating the car door flooding that has been repaired twice in the past year. More

by mpendleton68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with any of these people
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Oct 13, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback. Please don't hesitate to reach out to us directly if you have any questions or concerns. Our team is always happy to help!

October 12, 2023

Great dealership and service. A complimentary car wash would go a long way towards good will. More

by cgn379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Landrum, Kevin McGuire, Cesar Martinez
Report | Print
Oct 12, 2023 -

Toyota of Rockwall responded

Thank you for your feedback for our service department. We look forward to sharing your comments with them, and don't hesitate to let us know if we can be of further assistance.

October 11, 2023

Jose did a great job working on my vehicle and even went above and beyond when he noticed a nail in one of the tires and realized that it was going to take extra time to fix and asked me if I needed anythin More

by Akinyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Guerrero
Report | Print
Oct 11, 2023 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Akinyi, and it's great to hear about your excellent experience with Jose here at Toyota of Rockwall.

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