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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
6,374 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,374 reviews

September 16, 2023

The people I did talk where wonderful. The service was good too. Didn't have the chance to talk to any salesmen but everyone looked very helpful. More

by optl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
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Sep 18, 2023 -

Toyota of Rockwall responded

Thank you for your very kind review. Cesar and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

September 16, 2023

Worst experience ever in buying a car. Didn’t receive no paperwork and still haven’t. Salesman had no clue what they where doing. More

by cosjms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Oscar Boyd
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Sep 21, 2023 -

Toyota of Rockwall responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 16, 2023

I had a nail in my tire and they took great care of me. Kept me comfortable while I waited too! More

by #Toyotafan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Ford, Brae Dunn
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Sep 18, 2023 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 16, 2023

My car buying experience was amazing! Josh Wells was very knowledgeable and truly sold me the car with his words. Josh made sure I learned about all the features my car came with and help More

by Demesha R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Smith, Oscar Boyd, Joshua Wells
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Sep 18, 2023 -

Toyota of Rockwall responded

Demesha, Thank you for taking the time to share your thoughts on working with Joshua and our team. We're glad to hear we delivered such a great experience!

September 15, 2023

We had a very easy transaction and we never felt pressured to make any purchases. All the staff were very helpful. More

by Frmanalac
Recommend Dealer
Yes
Employees Worked With
Nehemias Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob MCain, Oscar Boyd
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Sep 15, 2023 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2023

As a woman, it can be difficult to get your car serviced or know who to trust. I am fortunate that Stefanie helped me out. She is courteous, knowledgeable, and goes above and beyond to provide customer serv More

by wileyf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Sanchez
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Sep 15, 2023 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

September 15, 2023

Service was easy to schedule online and was able to get an appointment the next week. Check in was easy and quick. Could have used a little more communication about everything that was done. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
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Sep 18, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with Cesar and our team. We're glad to hear Cesar delivered such a great experience!

September 15, 2023

This is the most wonderful group of people to work with! They are very helpful and accommodating! I will never bring my Toyota Venza to any place else! More

by irishs5238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGuire
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Sep 18, 2023 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

September 15, 2023

The best dealership I have ever been to! So friendly and helpful! Love my car! More

by linda.white_elmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Toyota of Rockwall responded

Linda, Thank you so much for your excellent review! We are so glad that Sam and Ken had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

September 15, 2023

They set the appointment for my new Kay after 9 months, but they key. Wasn't ready More

by mahnazsayed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lonnie Wade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGuire
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Sep 21, 2023 -

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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