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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
6,416 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,416 reviews

May 04, 2023

needing an suv so i could take my dad to appts and dinner with his rollator, and having sold his and my cars, i got the best deal and the best care at toyota of rockwall!! they made sure i got what i needed More

by gloriad73
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Smith, Josef Casares, Lance Smith
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May 05, 2023 -

Toyota of Rockwall responded

Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Gloria, and it was a pleasure having you at the dealership. We appreciate your review!

May 03, 2023

Very good 👍 job and right now everything is going to God and the best 👌 Blessings More

by gera.0114
Recommend Dealer
Yes
Employees Worked With
Jose
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May 03, 2023 -

Toyota of Rockwall responded

Thank you! Jose and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

May 03, 2023

It was such a great and easy experience! Thank you so much Toyota of a Rockwall! More

by amreetk13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Boyd
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May 03, 2023 -

Toyota of Rockwall responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Oscar and Jeff can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 28, 2023

I didn’t work with James Brown. Jeff Land was my salesman. Five Stars for Jeff. More

by katherinewhaley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith
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Apr 30, 2023 -

Toyota of Rockwall responded

It's fantastic to hear that Jeff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Toyota of Rockwall!

April 28, 2023

My oil cap was not placed on properly and all the oil came out all over my driveway More

by emese_holo
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023 -

Toyota of Rockwall responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 28, 2023

Everyone I encountered at this location was really personable. I don’t think I’ve ever experienced such a pressure free dealership experience. My salesperson, Josef was fantastic. He was knowledgeable More

by Tonya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Smith, Corey Thomas, Josef Casares
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May 01, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Toyota of Rockwall are glad to have you as a customer.

April 27, 2023

I have never dealt with a dealership like this one. If you couldn’t accept my offer simply tell me and I will buy elsewhere. Totally unprofessional and unresponsive. Just be honest and upfront. I email More

by MJ
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Carmelo Adorno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pierson Jr., Sam Delavega, Josef Casares
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Apr 30, 2023 -

Toyota of Rockwall responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 25, 2023

Had a pleasant experience. Kevin kept me informed the whole time I waited! Definitely will be back! More

by Daulton Cotten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
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Apr 25, 2023 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

April 24, 2023

Aaron and Oscar were great to work with. My Toyota Certified Used Vehicle came with 1 key/fob, no floor mats, no jack, no owners manual and I had to fix brakes. This is our 8th Toyota the l More

by jeffjo1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Corey Thomas, Oscar Boyd, Aaron Pieratt
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Apr 27, 2023 -

Toyota of Rockwall responded

Thank you, Jeff, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 24, 2023

I came in for service at the time they told me and they did a very good job of service in my car had me out in no time I appreciate everything you guys done thanks a lot More

by hilldolphy14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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