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Toyota of Rockwall

Rockwall, TX

4.5
6,409 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,409 reviews

June 24, 2022

Justin is great. The service is always top notch. They are always prompt with the shuttle getting me to work on time. My experience with Toyota service department kee More

by M_DEMP_SEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Jun 25, 2022 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 23, 2022

Come here all the time, people are super friendly, work is super professional. And good coffee More

by TXNZMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

June 23, 2022

The whole team did a great job, from start to finish. My service writer Stefanie listened to my concerns and took care of them. More

by w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Jun 23, 2022 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

June 22, 2022

My experience with Toyota service has always been amazing! Justin provides a great service experience & always answers my questions with a positive attitude. More

by 1happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Jun 22, 2022 -

Toyota of Rockwall responded

Thank you for your business. We appreciate you taking the time to leave us this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 22, 2022

After finding the car I was interested in online,the salesman made an appt for me. Josef was very courteous and answered all my questions and showed me the paperwork available on the vehicle.It was,as r More

by Mary Palmquist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmelo Adorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Mitchell, Josef Casares
Jun 22, 2022 -

Toyota of Rockwall responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. Congratulations on your new purchase, Mary. Thank you for this fantastic five-star review. We look forward to having you as one of our valued customers for years to come.

June 21, 2022

The customer service was excellent, and they were able to get me in and back out fairly quickly especially for a dealership. I was even able to get the cracks in my windshield sealed under my warranty along More

by JGLIDE0500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

June 21, 2022

All employees were helpful and informative regarding my service but also regarding the ending of my upcoming lease. All were professional and displayed great customer service. Best experience ever! More

by rc.dapo21reynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Jun 21, 2022 -

Toyota of Rockwall responded

Thank you! Kevin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

June 21, 2022

Kasey met me when I pulled in for my 25,000 mile service. She was wonderful, bright, friendly and got me signed in quickly. The lobby is nice with free coffee / hot chocolate / bottled water. Soft drinks an More

by nick@nickalexanderproductions
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Toyota of Rockwall responded

Thank you for the kind words for our service department. We truly appreciate your business, Nick. We look forward to sharing your compliments with Kasey and our crew. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

June 21, 2022

Service was outstanding as always! Toyota of Rockwall sets the standard for service and always exceeds my expectations. More

by dsweet1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that Kasey had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

June 21, 2022

First time at Toyota dealership I waited for 2 hours! I finally asked an employee to see what the problem was. They didn’t even looked at my car! Told me to take my 2022 wheelchair van back to Braun More

by sandra6593
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josue Gutierrez
Jun 24, 2022 -

Toyota of Rockwall responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, Sandra, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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