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Toyota of Rockwall

Rockwall, TX

4.5
6,398 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,398 reviews

May 20, 2022

I loved texting what repairs were needed and how long it would take. Very nice and professional. More

by fayerhome2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonatan Mendoza, Stephanie Sanchez, Kevin McGuire
May 20, 2022 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

May 20, 2022

Took my 2015 Toyota Sienna in for it's 80,000 mile service and was in and out quickly and with no "surprises"! More

by parkerdj_98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
May 20, 2022 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 20, 2022

It’s very quick and easy to get in and out to have my service done. More

by Tmormile618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Davis
May 23, 2022 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

May 20, 2022

Very friendly and efficient. Service needs were thoroughly and patiently explained. Very kind in every response. Great service. More

by Annaleepolk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 20, 2022

They have always been very truthful about my vehicle. Straight shooters so to speak. My service advisor is Mick Shott , awesome as he works hard to get me the best quote for repairs available. The serv More

by 007gbmjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that Mick and our team delivered such an excellent experience!

May 19, 2022

I told them on the phone and in person before I got out of the car, not to rotate the tires because we had just put two new ones on the front. They still rotated them. Even common sense would have told any More

by russndee5
Recommend Dealer
No
Employees Worked With
Ryan Berg
May 23, 2022 -

Toyota of Rockwall responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 18, 2022

The service in this place is excellent and very fast and the best thing is that they give you your car washed. More

by jordy_maribeth1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
May 18, 2022 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Toyota of Rockwall!

May 18, 2022

I did not have an appointment, they took care of my issue quickly and even got my next scheduled maintenance done! Kevin my service advisor was fantastic! He kept me informed on the progress of my repairs. More

by Mjp71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
May 18, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kevin and our team, and we look forward to working with you again.

May 18, 2022

I have always been skeptical of service work at a dealership, they always "find" extra things to fix. This has been true of most dealerships I have purchased from, however Toyota of Rockwall has bee More

by Jason W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 18, 2022

As always the service was excellent, staff was attentive, friendly, and helpful. Having to take my Sienna in for service isn’t on my list of great things but Toyota of Rockwall makes it much better. More

by Hot Rod Paule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Maddran, Justin Hogue, Stephanie Sanchez
May 18, 2022 -

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

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