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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.4
6,317 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,317 reviews

April 12, 2022

Kevin is is a great service rep. He has helped several times in the past. I will ask for him the next I have service. More

by seledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Maddran, Dan Landrum, Kevin McGuire
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Apr 13, 2022 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Kevin here at Toyota of Rockwall. We appreciate your business and hope to see you again soon!

April 12, 2022

They were vary helpful. I was vary happy with my service. They did a great job and everyone was vary nice. More

by MISSY4080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2022 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

April 11, 2022

Customer service was fantastic. Very friendly reps, and pretty quick service for being a Saturday. More

by dczack7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2022 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 11, 2022

Rockwall Toyota has been the best place for my family so far. the people who work there treat you very well, they are all friendly and help you with the needs of each person. I highly recommend Rockwall To More

by acanox19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isai Nieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2022 -

Toyota of Rockwall responded

Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 10, 2022

Brought my Toyota in to find out what was causing the engine light to come on they couldn't figure it out they totaled up a mass of $4700 in repairs and not guaranteeing it would fix the problem also one More

by jerseyboy5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar Martinez
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Apr 27, 2022 -

Toyota of Rockwall responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 08, 2022

Great customer service, and they show true dedication towards they’re work. The clerks are friendly and technicians know what they are doing. More

by coxian15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
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Apr 10, 2022 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

April 08, 2022

Good service & price . Sales Rep. is courteous. Just kind of too far from where I live - Plano . If next car I will buy must be from Rockwall Toyota! . More

by Roy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Smith
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Apr 09, 2022 -

Roy responded

I like Toyota of Rockwall.

Apr 09, 2022 -

Roy responded

N/a

Apr 09, 2022 -

Roy responded

I like Bathany & other staffs even I don’t know their names

April 05, 2022

My salesperson was great however in speaking with her manager over trade in apprasial he was extremely rude / short and hung up on me. More

by donnygray48
Price
Recommend Dealer
No
Employees Worked With
Scott Smith, Corey Thomas, Karissa Gutierrez
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Apr 22, 2022 -

Toyota of Rockwall responded

Donny, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 05, 2022

If you come for oil change bring your pillow you going to wait 2 to 3 hours More

by niho
Recommend Dealer
No
Employees Worked With
All of them is the same everybody try to get some extra money from your pocket
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Apr 22, 2022 -

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 05, 2022

Very easy process and exceptional customer service from Isai. Top notch establishment would recommend to friends and family. More

by tgmoore4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isai Nieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2022 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

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