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Toyota of Rockwall

Rockwall, TX

4.5
6,296 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,296 reviews

February 10, 2022

Larry was amazing and very knowledgeable! He made sure I was completely satisfied with my service!!! More

by anna.hutton1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue, Larry Davis
Feb 10, 2022 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Anna, and it's great to hear about your excellent experience with Larry here at Toyota of Rockwall.

February 10, 2022

I was greeted immediately upon arrival. The service rep took all my information for my scheduked appointment. I was given an approximate wait time. Everything was done in a timely manner. More

by pmussery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Feb 11, 2022 -

Toyota of Rockwall responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

February 10, 2022

This dealership has always given me the best service. I was supposed to be there for service today but I came in a day sooner and they didn't even mention it. They took care of my car anyway. Now my Prius More

by 007gbmjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 10, 2022

Ivan greeted me when I brought my Prius in for service and though I would not be a customer he said I still deserved five star service and escorted me to the service area. At that time he said what year i More

by blpatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Williams, Kyle Rust
Feb 10, 2022 -

Toyota of Rockwall responded

It's fantastic to hear that Ivan provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership!

February 10, 2022

Great customer service. The team really made me feel like family and the buying experience was awesome. More

by felipeplascencia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dontrell Saucier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Adams
Feb 10, 2022 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

February 09, 2022

This place continues to impress me. I was greeted promptly and car was done quickly. Came back washed. All the work was done to my satisfaction. Great jobs guys More

by BOWGD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that Sam had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

February 09, 2022

This is our 6th Toyota from this dealership since 2009. Because of the way we are always welcomed when we are there we have not even considered going any place else. More

by leonnoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith, Justin Hogue, Isabella Garner
Feb 09, 2022 -

Toyota of Rockwall responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Toyota of Rockwall!

February 08, 2022

The sales experience was great, but my experience with the Finance dept has been ridiculous at best. Very deceptive warranty practices and zero follow-up. I would steer anyone clear of this dealership. More

by sspurr23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dontrell Saucier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith, Corey Thomas, Joey Desrosiers
Feb 25, 2022 -

Toyota of Rockwall responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 08, 2022

The car salesman was very helpful. Always answers truthfully and did his best to make sure everything was up to his standards. Whenever we ran into an issue, he always found a way to help us. The per More

by kadie2tran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Thomas, Ryan Berg
Feb 08, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Toyota of Rockwall are glad to have you as a customer.

February 07, 2022

I am a returning customer. They are so friendly, helpful and my salesman Ivan is outstanding! Their service department is simply the best! More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Williams
Feb 07, 2022 -

Toyota of Rockwall responded

Nancy, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Ivan. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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