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Toyota of Rockwall
Rockwall, TX
6,296 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 6,296 reviews
Verified Customer
January 31, 2022
This regular six month check up was the longest I've ever had to wait for my car. I realize that your service department had to inspect my car to see if I really needed the recall equipment. What I did not had to wait for my car. I realize that your service department had to inspect my car to see if I really needed the recall equipment. What I did not realize was the inspection takes as long as the installation of the equipment (and that will require an extra trip to get the equipment installed). Nothing else had to be done except the regular 6 month inspection. They didn't even need to rotate the tires. Discount Tire did that for me. The wash job was the worst I've gotten from Toyota of Rockwall. It appeared all they did was run the car through the automatic car wash. The car was not wiped down. The floormats were not vacuumed and I discovered three days after the service I had been sitting on my antenna. This is not a complaint against your service advisor (Mick). He did a commendable job trying to satisfy me as a customer. Just one observation I made while I was there. I had made the appointment for this service about two weeks earlier but I noticed you were very busy when I brought my car in for service. From now on I will be avoiding making appointments on Fridays More
by BJCAR
Employees Worked With
January 28, 2022
All the service people are very attentive and keeps you updated on the time. I really like Sam. He's always cheerful. updated on the time. I really like Sam. He's always cheerful. More
by LHHOLMES
January 27, 2022
Service was done in a timely manner and service manager Mick Schott explained my service that would be done and everyone was so very nice. Mick Schott explained my service that would be done and everyone was so very nice. More
by JOYCEBALL65
Employees Worked With
January 27, 2022
great people to welcome you and pay attention to your needs, excellent service and good communication to what is going on with your service needs, excellent service and good communication to what is going on with your service More
by Alyatimriad
January 27, 2022
Ivan is awesome! He is knowledgeable and helpful. I had a great experience purchasing a car with Ivan. The whole process was quick and easy. This dealership provide great customer service and their employees great experience purchasing a car with Ivan. The whole process was quick and easy. This dealership provide great customer service and their employees are very friendly! More
by ashley
Employees Worked With
Courtney Savage, James Adams, Ivan Williams
January 27, 2022
Nice clean place, service was a little slower than normal, but I did need back brakes. Seems to always be dependable and would recommend them. normal, but I did need back brakes. Seems to always be dependable and would recommend them. More
by TONIASEBASTIAN
Employees Worked With
Kevin McGuire
