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Toyota of Rockwall

Rockwall, TX

4.5
6,328 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,328 reviews

April 12, 2021

Mick went out of his way to make sure I was completely satisfied with my service there. If he is representative of the type of folks you have there, you MUST have an outstanding group of people there repr More

by Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to leave us this fantastic, five-star review! Thanks for sharing your thoughts about your experience with Mick here at Toyota of Rockwall. We appreciate your business and hope to see you again soon!

April 12, 2021

This particular dealership is outstanding. Ken Martin is my salesman and a all around decent friendly man. Doug in service is my service advisor and he is absolutely the kindest most respectful individual ( More

by gasmonkey74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug in Service
Apr 12, 2021 -

Toyota of Rockwall responded

Thank you so much for your wonderful review! We're looking forward to sharing this fabulous, five-star review with Ken, Doug, and our team. We thank you for choosing Toyota of Rockwall!

Apr 12, 2021 -

gasmonkey74 responded

Y'all are very welcome

April 11, 2021

Most pleasant buying experience I have ever had. Polite employees, no haggle, superior service. I am Definitely now a lifetime customer of Toyota of Rockwall! More

by Alissa Rodgers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Turner, Terry Pierson Jr., Scott Smith, Corey Thomas, Courtney Savage, Bradley Booker
Apr 11, 2021 -

Toyota of Rockwall responded

Thank you, Alissa, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations on your new vehicle!

April 10, 2021

I just want to say that Kasey Boysaw was fantastic and explain and took care of my concerns on this visit. Is always a plesure to have someone with the great actitud early in the morning. A big 100 to Kas More

by JOSELITOCARDENAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
Apr 10, 2021 -

Toyota of Rockwall responded

Thank you for your very kind review. We appreciate you taking the time to leave us a five-star rating! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kasey here at Toyota of Rockwall. We thank you for your business.

April 08, 2021

Our experience was well worth our time the vehicle that we were looking for was available and to to it off great service all the way around I would recommend Toyota of Rockwall to friends and family! More

by jessparra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Desrosiers, Chris Mayne, James Brown
Apr 08, 2021 -

Toyota of Rockwall responded

Jess, Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 08, 2021

Isai was great to work with. He was very courteous, helpful and not at all pushy which I greatly appreciated. I would definitely buy another vehicle from Toyota of Rockwall. More

by buskers4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isai Nieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith, James Brown
Apr 08, 2021 -

Toyota of Rockwall responded

Congratulations on your new vehicle! We are very happy that Isai provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 08, 2021

Thank you Russell Morgan to help us purchase the new RAV4. We love the car. You are the best, Russell. Thank you so much for your kindness More

by truongwendy77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Toyota of Rockwall responded

Thank you so much for choosing Toyota of Rockwall! Congratulations on your new Toyota RAV4. Please let us know if we can be of any more assistance!

April 08, 2021

I came in with a sunroof issue and an extended warranty. My vehicle has never had service on the sunroof. In the ice storm when we opened the sunroof it was jarred or something. The service writer called an More

by ROBERT.CLEARFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mick Schott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Toyota of Rockwall responded

Hello Robert, We're sorry that you didn't have a completely satisfying visit. We appreciate your review as all customer feedback helps us learn and make improvements. Please don't hesitate to reach out to us directly if there is anything we can do to turn this around for you.

April 08, 2021

Service asst manager just really didn’t get it. Either more training or it’s not her type of job. Waited 3 hrs after I had an appt for oil change and my truck sat in plain view and was always told it was More

by lucyfan06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Sanchez
Apr 25, 2021 -

Toyota of Rockwall responded

Lucy, thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we may have missed the mark here.

April 08, 2021

Thanks to Cesar Martinez for get me in and out with no problems. Answered all my questions and thanked me for coming in. Also gave me a break down of the service needed and time frame for my truck. Thanks More

by ENOCHW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Apr 08, 2021 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Cesar to be a positive one here at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

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