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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
5,400 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 5,400 reviews

December 06, 2023

Tôi là người việt nam. Tôi nhận xét dịch vụ rất tốt, nhân viên nhiệt tình thân thiện, vui vẻ, chất lượng bảo trì tốt, More

by Qui pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
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Dec 06, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
December 05, 2023

Carl always knocks it out of the park. Never does me wrong. I always leave feeling valued and satisfied. More

by aimesbrody13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl ??
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Dec 05, 2023 -

Toyota of Rockwall responded

Brody, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carl met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

Helpful
December 05, 2023

Excellent service. Provided a shuttle which saved me from getting a rental. I am ver pleased. More

by Teacher
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl
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Dec 06, 2023 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
December 05, 2023

Everyone was friendly, my experience was great. I would refer anyone to visit the dealership More

by johnson0017@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria
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Dec 05, 2023 -

Toyota of Rockwall responded

Thank you so much for your kind words for Maria, and for taking the time to leave us this wonderful feedback!

Helpful
December 04, 2023

Team is friendly but the main problem I went in for was not fixed. This is the 3rd time I have gone in for the same problem. Very frustrating! More

by AMANDABLANKENSHIP047
Recommend Dealer
No
Employees Worked With
Stephanie
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Dec 07, 2023 -

Toyota of Rockwall responded

Amanda, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Helpful
December 03, 2023

Quickly took care of my problem (dead battery). Very pricey but unable to get it done elsewhere. Called AutoZone who told me they had two batteries in stock for $80 less than Toyota's quote and co More

by GUNGADEAN1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall

Helpful 1
December 03, 2023

Thanks to all at Toyota of Rockwall for providing friendly and excellent service purchasing my new vehicle. They try their best to work with you and your budget. Special thanks to Jeff Land for his More

by rcrouch490
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Towell
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Dec 03, 2023 -

Toyota of Rockwall responded

Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
December 03, 2023

Joe Lopez was extremely helpful and knowledgeable. They made time to repair some things that needed replacing. I’ve always taken my ‘17 Rav4 Hybrid to Toyota of Rockwall and never been disappointed. More

by hmoraller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Lopez 5⭐️
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Dec 03, 2023 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
December 02, 2023

I appreciated the way the service advisor made sure everything I needed got taken care of. More

by CBAGGS4784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2023 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

Helpful
December 02, 2023

Not really happy purchasing experience. The dealer tried to sneek in expensive warranty which I declined from the beginning. I also spent about 6h hours at the dealership to purchase a More

by harhir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I do not recall the sales managers name
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Dec 06, 2023 -

Toyota of Rockwall responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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