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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,654 Reviews
Call Service Center (844) 208-1008

3,654 Reviews of Toyota of Rockwall - Service Center

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May 12, 2023

Great service. Jose communicated with me throughout the process. Service was quick and covered needed maintenance and repairs. More

by cboleach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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May 14, 2023 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

May 12, 2023

Always a pleasure to do business with this dealership. Professional and efficient. Staff is very friendly. More

by kzfreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2023 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

May 11, 2023

Great customer service, good quality service completed in a timely manner, exceeded our expectations, always walk away with a smile on our faces More

by duainep1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Landrum, Kevin McGuire, Cesar Martinez
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May 11, 2023 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

May 11, 2023

thought Mick was excellent to work with. I will request him next time I come in. Waiting room was good. Liked young lady offering snacks More

by JNICKOLS
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 11, 2023

Good service and communication. Kasey was extremely helpful. Waiting area is well kept and clean. More

by randall.eubanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2023 -

Toyota of Rockwall responded

Randall, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

May 10, 2023

Thank you for working us into your morning with this emergency tire replacement. You are always keeping us on the road. More

by Scott and Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGuire
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May 10, 2023 -

Toyota of Rockwall responded

Thank you for your business and this review, Scott and Tina! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 09, 2023

Everyone was very helpful and kind. Service was done in the allotted time that was specified. More

by JOYCEBALL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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May 09, 2023 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 08, 2023

We recently moved to Rockwall last year and this was the first time that we have been to Toyota Rockwall. It was a very nice experience. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hosea
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May 08, 2023 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, Frank, we look forward to having you as one of our valued customers for many more years to come!

May 06, 2023

I went in for an alignment. They found an underlying problem preventing a perfect alignment and fixed it, when they could have just aligned best they could and sent me on my way More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl David *****
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May 07, 2023 -

Toyota of Rockwall responded

Thank you for the kind words for our service department, Matt! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 06, 2023

Good service they took the time to explain me about what I needed to know More

by eskele91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl David
Report | Print
May 07, 2023 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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