Toyota of Rockwall - Service Center

Everyone in the service department was extremely nice. Communication was clear and right on schedule with my appointment. Communication was clear and right on schedule with my appointment. More

It was a good experience. I would have liked to have had my car washed since I paid extra for car washes. Unfortunately, my advisor said the car wash was broken. Other then I would have liked to have had my car washed since I paid extra for car washes. Unfortunately, my advisor said the car wash was broken. Other then that, it was just fine. People were knowledgeable and friendly. More

Well done. Follow up was excellent and repair done quicker than expected. Will certainly use again. Follow up was excellent and repair done quicker than expected. Will certainly use again. More

These guys ROCK. We had a service that would be a couple of hours. Special thanks to Sam Heidel for getting all done in a timely manner. Our 2016 Sequoia was due We had a service that would be a couple of hours. Special thanks to Sam Heidel for getting all done in a timely manner. Our 2016 Sequoia was due several services for our many roads trips, just broke 135K on it. We are leaving on another one next week that will be another 4K round trip. Also had a plate to protect the catalytic converters as we spend time in hotels. Also special thanks to Brae Dunn for taking the time with my wife and I as we are planning our next purchase on a Capstone Sequoia next year. We have some requirements as my wife uses a wheel chair and passenger comfort on long drives is a must. He took time to go the details and what may be coming in the future. Thank you again. More

Everyone had excellent customer skills, Except the guy at the parts window who did a poor job helping me get another key to my vehicle. I came back the next day utilizing different person, no problems. the parts window who did a poor job helping me get another key to my vehicle. I came back the next day utilizing different person, no problems. More

Got us in and out quickly. I am very happy with the job they did. It was wet I’ve got 10000 miles I am very happy with the job they did. It was wet I’ve got 10000 miles More

Fast and efficient oil change. I didn’t have to wait very long for the car to be ready. I didn’t have to wait very long for the car to be ready. More

Purchased a new 2023 Rav 4 XLE. Brae was my sales person and he did a great job. He called me several times letting me know when my car would arrival. When it arrived he explained Brae was my sales person and he did a great job. He called me several times letting me know when my car would arrival. When it arrived he explained the car features to me and made me feel confident with the features. He also called my wife and I a couple days later and asked how we liked the car and was there anything he or Rockwall Toyota could do. We love the car and appreciate the folks at Rockwall Toyota!! More

The people were excellent, and quite helpful and responsive. I think they used to wash or clean the the cars brought into service, but they don't seem to to be do by the this anymore. Also, I had th responsive. I think they used to wash or clean the the cars brought into service, but they don't seem to to be do by the this anymore. Also, I had the navigation data updated and it is still wrong for changes that are years old More

Courtesy team, professional on their presentation, kept assuring me that they were working on my truck assuring me that they were working on my truck More