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Toyota of Scranton

Scranton, PA

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Employees
Reviews
Vehicles
4.7
5,500 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,500 reviews

May 16, 2022

very good and very friendly, helpful and clean i would definitely recommend going to them More

by ITZSCHMUCKLEZ14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wallace
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May 16, 2022 -

Toyota of Scranton responded

ITZSCHMUCKLEZ14, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 16, 2022

Completely satisfied . Staff very friendly and waiting area very comfortable.. Always wait for my car because of the waiting area. More

by AUNTBEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Corey Boynton, Howard Sweeny
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May 16, 2022 -

Toyota of Scranton responded

AUNTBEV, Thank you for taking the time to provide feedback on your recent experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 15, 2022

Worked with joe for a month fantastic service friendly and the financial officer was great too great all around service :) More

by Mykmykmykmykmyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
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May 15, 2022 -

Toyota of Scranton responded

Hello, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

May 13, 2022

The dealership is great. I have no problems with them. But nobody is perfect. Sincerely Alzaida Oakley More

by NIGHTHAWK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who it was.
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May 13, 2022 -

Toyota of Scranton responded

NIGHTHAWK, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

May 12, 2022

Another fine service experience. Requested work completed in a timely fashion and done right. Thank you for the fine team. My helpful service advisor is Chris Ellis, ask for him when More

by MLHIMKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ellis a "Five Star" player as well.
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May 12, 2022

Staff was very helpful and eager to help ensure I got exactly what it was I wanted most out of my vehicle . Corey went above and beyond with helping me pick out the perfect vehicle for me! More

by JHAMMERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
Bob Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Boynton
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May 13, 2022 -

Toyota of Scranton responded

JHAMMERS, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

May 12, 2022

Great service from the start to the end of the process. I will be a loyal customer for years to come. More

by HEBRONHOUSING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
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May 13, 2022 -

Toyota of Scranton responded

HEBRONHOUSING, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

May 12, 2022

Love getting my car fixed here because they are quick and professional through out your visit, plus they have a snack counter. More

by koot8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
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May 12, 2022 -

Toyota of Scranton responded

koot8, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

May 11, 2022

I found it very easy to work out a deal with this dealership. It was on of the easiest car purchases that I had. More

by MIKEGRANT1950
Recommend Dealer
Yes
Employees Worked With
George Zepherin, Corey Boynton, Michael Reilly
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May 11, 2022 -

Toyota of Scranton responded

MIKEGRANT1950, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

May 11, 2022

The staff at Toyota of Scranton is always courteous and professional. My recent service visit was smooth and easy. Stephanie is always a pleasure to work with. Thanks again. More

by MARINOSPD574
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2022 -

Toyota of Scranton responded

MARINOSPD574, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

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