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Toyota of Scranton

Scranton, PA

4.7
5,470 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,470 reviews

December 21, 2021

They definitely do their best to help you find your car, even if you have a bad credit. I love this place and most of them are super nice and helps you feel comfortable while you’re there. More

by JAKERA.FAISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin don’t know his last name. Not the one that’s listed.
Jan 04, 2022 -

Toyota of Scranton responded

Jakera, our goal is to treat you like a member of our family. We are so happy you had and excellent experience and you were able to find a vehicle that suits your needs. Enjoy. Take care.

December 21, 2021

Wonderful experience, wonderful staff great atmosphere. Service advisor was very knowledgeable and patient with my many questions! More

by THOMASEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Toyota of Scranton responded

TOMASEK, We are thrilled all went well at your service visit. Thank you for taking the time to let us know. Take care.

December 21, 2021

Just had service done on my 2016 Toyota 4 Runner and received the best service ever. They took their time and got it right the first time. My Service Advisor, Dave Grieco, kept in touch with me the whol More

by jerrycet0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Toyota of Scranton responded

jerrycet0, thank you so much for the perfect, 5 star review. The service team, and especially Dave, all appreciate you taking the time to share the story of your service experience. Thanks again. Take care

December 20, 2021

Always easy to deal with Toyota of Scranton. Enjoy going for service. Everyone so nice & accommodating. More

by TCYKOSKY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Felkowski
Dec 20, 2021 -

Toyota of Scranton responded

Thank you, TCYKOSKY, for sharing your comments regarding your service experience. We are delighted you are happy to come in and allow us the opportunity to service your vehicle. Many thanks. Take care.

December 20, 2021

They promise me Oil change for as long as I own the vehicle.hopefully they don’t forget about it.I recommend this place to buy cars. More

by JOSE-BAEZ2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Matarese
Dec 20, 2021 -

Toyota of Scranton responded

Jose-Baez2009, Thank you for your recommendation. It is appreciated. Take care.

December 20, 2021

Upon entering I was greeted and offered help. Very happy with my new Tacoma. All the staff is friendly and the facility is very clean. More

by AMYSPUNAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxx Broden, Michael Reilly
Jan 04, 2022 -

Toyota of Scranton responded

Congratulations on your new Tacoma, Amyspunar. Thanks for taking the time to share your feedback. We are just thrilled all went well for you. Take care. Enjoy your Tacoma.

December 20, 2021

Pleasant experience. Things moved along fairly quickly. The car was serviced and ready when we arrived. More

by PSOLO138
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Michael Reilly
Jan 04, 2022 -

Toyota of Scranton responded

PSOLO138, Thank you for taking the time to let us know about your experience at our dealership. We are delighted you rated it a 5 star experience. We appreciate it. Take care.

December 20, 2021

When I bought my vehicle it had just come on the lot. I was assured several times it would go through a 160 point inspection and everything would be perfect. I got it home and the TPMS sensor light kept co More

by lsanzoverino
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ebrahin
Dec 28, 2021 -

Toyota of Scranton responded

lasnzoverino, your 1 star rating of your experience at our dealership is of concern. Please reach out to Mary Jo Preno, Vice President of Guest Experience, to discuss. You can reach Mary Jo directly at 570.702.8776. Thank you.

December 19, 2021

All the sales associates made this experience easy. Met all my wishes for my new vehicle. Finance associate was pick and efficient. Sales associate kept is up to date on the arrival of our vehicle. More

by NAALLEN116
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Toyota of Scranton responded

NAALLEN116, We are just delighted you are in a new vehicle that suits your needs, and the process was painless. Thank you for sharing your comments regarding your experience...it is greatly appreciated. Take care.

December 18, 2021

Was a great experience. Dealership valued my past customer loyalty. I’ve purchased 7 new vehicles from this dealership and they seam to do everything to keep me coming back More

by JKIRYLUK42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Reilly, Jeffrey Felkowski, Howard Sweeny, Michael Reilly
Dec 20, 2021 -

Toyota of Scranton responded

JKIRYLUK42, Thank you for your continued loyalty to our dealership and for sharing your story with us. We all appreciate you taking the time to offer your comments. Take care.

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