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Toyota of Scranton
Scranton, PA
5,475 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,475 reviews
May 02, 2021
I had a very pleasant experience my last service at Toyota of Scranton. The service was great the price was right and it’s always a pleasure to deal with the staff there especially Mary Jo Preno who is Toyota of Scranton. The service was great the price was right and it’s always a pleasure to deal with the staff there especially Mary Jo Preno who is very professional and is one of the reasons I will Always buy Toyota! This is the 5th Toyota Avalon I have purchased! More
by aferdyn
Verified Customer
May 02, 2021
Always great service and concern for the customer. Great people to talk to and work with. Work was done in the time promised. Five stars from me. people to talk to and work with. Work was done in the time promised. Five stars from me. More
by SPUCILOWSKI
Employees Worked With
May 02, 2021
Dealership is fantastic. Everyone from the service department to sales: courteous, kind, party, honest, and competent. We have purchased a number of vehicles from this dealership and really won’t go a department to sales: courteous, kind, party, honest, and competent. We have purchased a number of vehicles from this dealership and really won’t go anywhere else. We highly recommend all of our friends and family members to go More
by LOUGHNEY
May 02, 2021
Service writer was very helpful and seemed genuinely concerned about making sure I wasn’t inconvenienced. Kacie kept well informed about the progress with my vehicle. concerned about making sure I wasn’t inconvenienced. Kacie kept well informed about the progress with my vehicle. More
by MDAGATA
Employees Worked With
May 01, 2021
Max Broden was very helpful and got me the car I wanted. I’m very pleased with my purchase. I told him exactly what I wanted and he was able make it happen. He stayed well beyond his days end to complete th I’m very pleased with my purchase. I told him exactly what I wanted and he was able make it happen. He stayed well beyond his days end to complete the purchase. All of the staff was extremely friendly and helpful ! More
by MARIBIDWELL0214
Employees Worked With
Maxx Broden
May 01, 2021
Frank was an extremely helpful salesperson. Am sorry to learn that he has left the company. He went out of his way to get the car that my wife really wanted. Get him back to your employment!! learn that he has left the company. He went out of his way to get the car that my wife really wanted. Get him back to your employment!! More
by DANFRITZ1
Employees Worked With
Frank
April 30, 2021
Great customer service. Despite a glitch with the online scheduling Alyssa was very accomodating and made sure my vehicle was serviced timely. Easy drop off and easy pick up. scheduling Alyssa was very accomodating and made sure my vehicle was serviced timely. Easy drop off and easy pick up. More
by KELLABELLA71
Employees Worked With
Alyssa Esteras
April 30, 2021
Dealership scams its customers, and treats them with disrespect. Sold me a car that had a lot of issues, and neglected me assistance and cut me off. disrespect. Sold me a car that had a lot of issues, and neglected me assistance and cut me off. More
by John
Employees Worked With
April 29, 2021
Always looking out to help. Very nice people. Good service. Thank you all for your help on servicing my truck. I love my truck. Gas is a bit too much but overall good truck. service. Thank you all for your help on servicing my truck. I love my truck. Gas is a bit too much but overall good truck. More
by TOUCAN17
April 29, 2021
Congrats to you for hiring the most wonderful salesman - Abe! No bull - extremely kind - very helpful! I would not hesitate to send my friends to Abe. Abe! No bull - extremely kind - very helpful! I would not hesitate to send my friends to Abe. More
by TEDESCO0
Employees Worked With
Ebrahin Evertsz - 5 stars!
