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Toyota of Scranton

Scranton, PA

4.7
5,511 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,511 reviews

March 30, 2021

Great place to buy new or used vehicles. Employees are knowledgeable, professional and understanding. No stress purchase. We our Toyota drivers and the only place we shop. More

by DPIERCY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
Mar 31, 2021 -

Toyota of Scranton responded

Your loyalty is a true compliment. Thank you dpiercy3 for the awesome review and perfect, 5 star rating. Take care.

March 29, 2021

Great experience at Toyota of Scranton. Max in sales was easy to work with as we looked for new vehicles. Great job. Thank you again More

by HUBSHMANJOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxx Broden, Michael Reilly
Mar 30, 2021 -

Toyota of Scranton responded

Thank you, hubsmanjoy, for your top rating of your experience with Maxx. We are thrilled you enjoyed working with Maxx and all went well. Thank you. Take care.

March 29, 2021

Bought a brand new 4Runner there this weekend it was such a quick & painless experience! Highly recommend! Sylvia was outstanding! Love my car & it was an overall very pleasant experience. More

by Swhyte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Thompson
Mar 30, 2021 -

Toyota of Scranton responded

Swhyte, congratulations on your new 4Runner. Enjoy for many miles to come. We all appreciate the 5 star rating and your recommendation. Sylvia is the best. We are delighted you enjoyed working with her. Take care.

March 28, 2021

Always a great experience with the service department. Still miss the dunkin donuts 🍩. I will return when the next service is due in a few months. More

by michael.p.oneill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Mar 29, 2021 -

Toyota of Scranton responded

Michael, we are honored to know you enjoy servicing your vehicle at our dealership. We want you to feel comfortable with your choice and we take pride in knowing you chose to come to our dealership. It is good to know you will return. Take care and we will see you at your next visit.

March 28, 2021

We came into this dealership to browse at the 2021 RAV4 . We have owned Toyota vehicles since 1990.. We walked away with a 2021 RAV4 on this day in a short few hours. More

by MONAV13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Matarese
Mar 29, 2021 -

Toyota of Scranton responded

Thank you for your long time loyalty to Toyota Monav13. That is the highest for of a compliment. We wish you the best with your new RAV4. Thank you! Take care.

March 25, 2021

Everyone was helpful and courteous and knowledgeable the place was clean and the little restaurant had amazing food and the selection of cars was really good More

by DEMIGOD360.SB
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Sledzinski, Maxx Broden
Mar 26, 2021 -

Toyota of Scranton responded

Based on your review, we hit a homerun! Many thanks for the top rating. We are delighted you enjoyed working with our team. The restaurant is the cherry on top!! Enjoy your new vehicle for many miles. Take care.

March 25, 2021

Toyota of Scranton is an excellent dealership they provided me with prompt any outstanding service at my last visit to their facility. The gentleman who helped me has great customer service skills. More

by MICHAELBADYRKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Toyota of Scranton responded

Yes, Alan is terrific. Thank you Michael for your review and 5 star rating. We are thrilled. Take care.

March 24, 2021

My purchase experience with Jordan Prints was excellent. However, after several weeks, I'm still waiting for James Brown to contact me re: detailing my Prius... More

by JERRYBACHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Toyota of Scranton responded

Thank you Jerry, for your 5 star review of your recent purchase experience. We all appreciate it. We apologize for the delay in making an appointment for your Prius. We will be in touch. Take care. Thanks again!

March 23, 2021

Services: Inspection and Tire check I was scheduled to Services: Inspection and Tire check I was scheduled to have an inspection and fix my tires losing pressure. On the day of the inspection I was left More

by EMMAGLAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan Aimer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Toyota of Scranton responded

Emmaglake, We are sorry to hear you were disappointed at your last service visit, and you had to go to another facility to have the repair completed. Our Vice President of Guest Experience will be in touch to get some more information on your experience. Thank you for letting us know about your experience. Take care.

March 23, 2021

They was nice and presented with me and friendly. They work with me on the deal of my a new Toyota, which I have now. More

by JAROSLAVPJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jammie Marcen
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
Mar 24, 2021 -

Toyota of Scranton responded

Enjoy your new Toyota, JAROSLAVPJ, for many years. Welcome to the Toyota of Scranton family. We value your business and look forward to working together for many years. Take care and thanks again.

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