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Toyota of Scranton

Scranton, PA

4.7
5,508 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,508 reviews

February 17, 2021

This is my second time leasing a car through Jeff. He is patient and answers all my questions and is very helpful throughout the whole process. More

by loriego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeffrey Felkowski
Feb 17, 2021 -

Toyota of Scranton responded

loriego, thank you for taking the time to let us know about your leasing experience. We are pleased to know Jeff was so helpful throughout the process. Enjoy your new Toyota and thank you so much for returning to our dealership. Take care.

February 16, 2021

Our entire experience at Toyota of Scranton was great! Our salesperson was very patient and knowledgeable and really made us feel comfortable with our decision. Dealing with all the paperwork also went ve More

by RORO1925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Zepherin
Feb 16, 2021 -

Toyota of Scranton responded

Thank you, RORO1925, for the perfect, 5 star rating of your buying experience. We are delighted you are happy with your purchase and our dealership. Thanks again! Enjoy your new vehicle. Take care.

February 16, 2021

Max was awesome from the git go. I told him what I wanted, he looked and found and delivered. George was also very helpful as well. More

by mikesr2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Zepherin, Maxx Broden, Michael Reilly
Feb 16, 2021 -

Toyota of Scranton responded

Midesr2010, Maxx and George only want the best for you. Thank you for the awesome review...we all appreciate it. Enjoy your new vehicle. Take care.

February 16, 2021

It was excellent, beyond our expectations. My son is still smiling and saying he cant believe he is driving a new Toyota. I believe you gained a customer for life! More

by SDONAHUE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Michael Reilly, Curt Manck
Feb 17, 2021 -

Toyota of Scranton responded

Sdonahue53, we are delighted your son is so very happy with his new Toyota. Thank you for letting us know about your experience. We are so thrilled. Take care.

February 16, 2021

Sales people were very friendly and helpful, gave us plenty of choices and worked with us in what our needs were would highly recommend them More

by KENREM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Zepherin
Feb 17, 2021 -

Toyota of Scranton responded

Kenrem1, we are delighted to know you had an outstanding experience with plenty of choices. Thank you for letting us know about your experience. Enjoy your new vehicle. Take care.

February 16, 2021

Dalton Thomas was great, easy to work with, and was Dalton Thomas was great, easy to work with, and was always there to answer questions. He is definitely an asset to your company. I will definitely b More

by KIRNHAUS1985
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wallace
Feb 17, 2021 -

Toyota of Scranton responded

Kirnhaus1985, we are happy to know Dalton was there every step of the way in your buying experience. He is very dedicated to providing our customers with a top notch guest experience. Thank you. Enjoy your new vehicle. Take care.

February 15, 2021

very prompt service. I was an hour early and they took me in.. Alyssa was polite and courteous. She also made the 6 month appt. I was done is half an hour. Thank you More

by JMESSNER219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Feb 15, 2021 -

Toyota of Scranton responded

Jmessner219, we are thrilled you updated us on your recent visit to our service department. Thanks so much. It is good to know all went well and your service was completed in a timely manner. We look forward to your next visit. Take care, and thanks again.

February 11, 2021

Terrible 2 months after first reporting problem, 3 visits to the dealership to work on the problem, back and forth pick-up and drop offs, last visit left it there overnight left and the problem is s More

by J........
Recommend Dealer
No
Employees Worked With
Kacie Kuchinskas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ Preno
February 11, 2021

excellent service , as always from start to finish. Alan was polite, courteous and kept me updated the entire time. Follow up call as well . Outstanding More

by BELLACAPALONGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Toyota of Scranton responded

Bellacapalongo, Your service advisor, Alan, wants you to be happy to service your vehicle at our dealership. We are here to serve you. Thank you for letting us know about your experience and for the 5 stars!!! It means so much. Take care.

Feb 12, 2021 -

BELLACAPALONGO responded

Always Great Service at Toyota of Scranton

February 10, 2021

Much better experience second time around. Joe Jr. is great and I recommend him to anyone! Still have to schedule my remote start but happy all around. More

by MOLLIEMLL95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski, Joe Mercado Jr
Feb 10, 2021 -

Toyota of Scranton responded

Great news Molliemll95! We are happy to know Joe,Jr. was so helpful and you are now in a new vehicle. Enjoy. Please give us a call so we can schedule the installation of your remote starter. We appreciate the perfect, 5 star rating. Take care and we will see you soon.

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