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Toyota of Scranton

Scranton, PA

4.7
5,511 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,511 reviews

November 20, 2020

I bought my last three cars from Doug stahl over the years he is the best in the business my father and husband also got their New vehicle From Toyota a Scranton by doug More

by VANESSAKERECMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Toyota of Scranton responded

VANESSAKERECMAN, thank you for your loyalty to our dealership...we all appreciate it. Doug is the best! He works diligently at providing top notch customer experience. Enjoy your new vehicle. Take care.

November 19, 2020

Assistant service mgr. Alan Aimer treated us very well, answered all questions and took all the time we needed. He called us at home with pickup time. More

by BILLANDANN6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Toyota of Scranton responded

Billandann6, thank you for the perfect score and recommendation. It is good to know Alan provided top notch customer care. That is our goal. We want to take care of your vehicle while providing you with the best possible experience. All the best to you.

November 18, 2020

Service rep Jason was very courteous and professional. I was contacted promptly when the work was completed !! I look forward to remaining a Toyota customer More

by jjackjj8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmigiano
Nov 19, 2020 -

Toyota of Scranton responded

jjackjj8, we look forward to many years of friendship with you and your family as we address your automotive needs. Thank you for your perfect, 5 star rating. We will pass along your comments to Jason. He is amazing and only wants to address our customers' needs. Be well and stay safe.

November 18, 2020

They provided excellent service which was very quick They provided excellent service which was very quick and efficient. They have a great staff that are very friendly . Everyone was very helpful an More

by shgrbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski
Nov 18, 2020 -

Toyota of Scranton responded

shgrbear, We are thrilled all went well at your service visit. Thank you for the perfect, 5 star review. We all appreciate it. Take care and stay safe.

November 18, 2020

I have purchased quite a few cars from them it’s always a pleasure dealing with MR. Zepherin he is great and his whole team is great! More

by JCOLON.II
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
Nov 19, 2020 -

Toyota of Scranton responded

Jcolon.ll, we want to say thank you for your repeat business and loyalty to our dealership. George is an asset to our management team as he understands customers and their needs. Enjoy your new vehicle. We look forward to your next visit. Be safe and take care.

November 17, 2020

sales department was very good, they were very friendly and knowlegable. Doug processed all of the paper work in no time at all. not pleased with the service department More

by TYCOON0928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : alan,schneider
Nov 17, 2020 -

Toyota of Scranton responded

Tycoon0928, thank you for taking the time to provide this review. We are happy Doug was so helpful with your purchase. Enjoy your new vehicle for many miles to come. With regard to your comments about service, please contact our Vice President of Guest Experience, Mary Jo Preno, You can reach her at 570.702.8776. Please know your feedback is welcomed. Take care.

November 17, 2020

Toyota of Scranton has been great, helping me lease 2 new vehicles this year, Tacoma and Corolla, love them both. Tell people all the time to stop up at Toyota of Scranton to find a good deal and a good deal More

by GAVINANDERSON403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Toyota of Scranton responded

Gavin, thank you for your loyalty to our dealership. We value your business and hope your remain a customer here for many years. We are delighted you had an awesome experience, and appreciate your recommendation. Take care and stay safe.

November 16, 2020

All the employees from service, finance, sales and front desk were very professional and very easy to work with. No games, just straight forward and honest. More

by ELAHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Brown, AJ Wallace
Nov 16, 2020 -

Toyota of Scranton responded

ELAHART, many thanks for your kind words and 5 star review. We are delighted you enjoy doing business at our dealership, and we look forward to your next visit. Take care.

November 16, 2020

Toyota of Scranton had a good variety of vehicles to choose from. Knowledgeable to work with as well as no pushy to make the purchase. More

by MMJMEADE961
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Zepherin, Jeffrey Felkowski
Nov 16, 2020 -

Toyota of Scranton responded

Thank you very much, MMJMEADE961 for your 5 star review and recommendation. It is appreciated. Take care.

November 16, 2020

Your staff was very nice they listened to my concerns ,but my brakes still squeal and make noise. Not happy with my 2020 Rav4 hybrid More

by SHAFER324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan Dudascik
Nov 18, 2020 -

Toyota of Scranton responded

Shafer324, Thank you for taking the time to review your recent visit to our dealership. We appreciate your feedback. Please contact our Vice President of Guest Experience, Mary Jo Preno, at 570.702.8776. You can further discuss your concerns about your vehicle with Mary Jo. Thank you. Take care.

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