Back

Toyota of Scranton

Scranton, PA

4.7
5,511 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
Contact Dealership

3400 N Main Ave

Scranton, PA

18508

Directions

By Type

Showing 5,511 reviews

November 03, 2020

Very friendly,helpful, I'm pleased with my purchase. I would recommend Toyota of Scranton . I dealt with Bryan/Alan. They made feel welcome. Thanks guys , it was a real pleasure. More

by HORRORFREAK70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Matarese
Nov 04, 2020 -

Toyota of Scranton responded

We want you to feel like a member of our family...you are!!! Many thanks for choosing our dealership and purchasing your new vehicle. We are happy to know Bryan and Alan were so helpful. Enjoy your new vehicle. We will see you at your next visit. Take care. All our best to you and your family.

November 03, 2020

Leasing with Toyota of Scranton is always a great experience. There are plenty of options to choose from, and staff is helpful and friendly. Highly recommend! More

by KT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Toyota of Scranton responded

KT, thanks for your recommendation and loyalty to our dealership. Enjoy your new vehicle. Take care and be safe.

November 02, 2020

I have been l;easing cars for over 30 years every 36 months. The service has been incredible. Shout out to Kenny Wally for all your help More

by BOB@SCENT-TEAM.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Boynton
Nov 02, 2020 -

Toyota of Scranton responded

Thanks so much Bob for your years of loyalty to our dealership. It is such a testimony to Toyota and our dealership. We are delighted all went well at your recent visit. I will pass along your comments to Kenny. All the best to you.

November 02, 2020

My experience with Toyota of Scranton and Jordan Printz was excellent. Worked with them remotely and Jordan was able to get exactly what i wanted at the right price. Very professional, attentive and a pl More

by JCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Toyota of Scranton responded

JCB, we are delighted you had an outstanding buying experience. Thank you for the perfect, 5 star rating and the awesome review. We will share your comments with Jordan...we appreciate the feedback and recommendation. Thank you! All the best to you and your family. Take care.

November 01, 2020

Friendly, knowledgeable staff !! Met me at the start and kept me informed the entire time. Explained in detail my visit and the service that was done More

by FEDUP729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Rewt , Steve Feliciano, Travis Langlois, Curt Manck
Nov 02, 2020 -

Toyota of Scranton responded

fedup729, thank you for your awesome review and perfect rating. We are delighted we earned the top score. We wish you and your family all the best. Take care.

October 30, 2020

Great service as always. Every one was friendly. One comment- when a customer is sitting in the waiting area more than 6 ft from anyone they should be allowed to pull their mask down so they can breathe More

by eab072116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayde Weisleder
Oct 30, 2020 -

Toyota of Scranton responded

eab072116, thanks so much for your kind words regarding your service visit. We want everyone one to stay healthy and safe, especially during this difficult situation. We must ask you wear a mask when you are in our building...it is for your safety and the safety of others. Take care.

October 30, 2020

My husband and I felt very pressured by the My husband and I felt very pressured by the salesman. The explanation of features was very rushed. Our PA E-Z pass was left in our car and when More

by KUTISH3216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kacie Kuchinskas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Toyota of Scranton responded

Thank you for taking my call and our conversation. We appreciate your loyalty to our dealership and welcome your feedback. I apologize for the mix up with your EZ Pass. Enjoy your new vehicle. Thank you again. Take care.

October 30, 2020

I trust Toyota. They are very professional and courteous. They always answer any questions that I might have. I feel that my car is in good hands there. More

by EEECLIPSE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
Oct 30, 2020 -

Toyota of Scranton responded

EEECLIPSE, Thank you for the perfect, 5 star review. We all appreciate your kind words on your service experience. Take care and stay safe.

October 30, 2020

Our experience at Toyota of Scranton was FANTASTIC!! They made the process of buying a car very easy. From the time you walked in the door till you drove off the lot!! More

by RIZZOKI22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Matarese
Oct 31, 2020 -

Toyota of Scranton responded

RIZZOK122, Many thanks. We are thrilled you had a fantastic experience. That is our goal. Enjoy your new vehicle. Take care and stay safe. All the best to you.

October 29, 2020

Started the search online after being referred by coworkers, made a phone call and the rest is history. Great experience, fast, easy. Would recommend this dealership to others. More

by KDAHLER10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
Oct 29, 2020 -

Toyota of Scranton responded

KDAHLER10, we are delighted you had an outstanding buying experience with us and we look forward to a long time relationship. Thank you for the perfect, 5 star rating and the recommendation. Take care and stay safe.

...
266
...