Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Scranton
Scranton, PA
5,513 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,513 reviews
October 07, 2020
Excellent customer service team! Always helpful and polite! The team goes out of their way to make sure all of my service needs are satisfied! polite! The team goes out of their way to make sure all of my service needs are satisfied! More
by MIKEMM6262
Verified Customer
October 07, 2020
Originally went to get my 2018 RAV lease serviced due to a noise in the front brakes. Asked Stephanie if Andrew Weinberger was working, she said he was, he later greeted me. After a conversation with Andrew a noise in the front brakes. Asked Stephanie if Andrew Weinberger was working, she said he was, he later greeted me. After a conversation with Andrew he informed me that my lease was up in a few weeks. To make a long story short, I have a new three year lease of a 2020 RAV. Stephanie was very nice and professional and Andrew Weinberger is knowledgeable, professional and a asset to Toyota of Scranton. Every time I have had to visit Toyota of Scranton in the last three years has been a friendly, positive experience. More
by MPAMAA
Employees Worked With
October 07, 2020
We had a great experience with Toyota in Scranton . Jeff was awesome to work with and understood our needs ! Would definitely recommend and be baxk! was awesome to work with and understood our needs ! Would definitely recommend and be baxk! More
by JORDY31387
October 06, 2020
TOS has always been friendly and professional. Everyone treats you like family... it is very refreshing to have a stress free visit and be welcomed with a smile. treats you like family... it is very refreshing to have a stress free visit and be welcomed with a smile. More
by pfeisel
Employees Worked With
October 05, 2020
My service rep Jason was awesome! He kept me informed the entire time they worked on my vehicle. I would reccomend Toyota of Scranton to all my family and friends! entire time they worked on my vehicle. I would reccomend Toyota of Scranton to all my family and friends! More
by CHRISTINEBACHER1217
Employees Worked With
Jason Palmigiano
October 05, 2020
Car service was performed in a timely manner. Dave was very courteous and took care of our requests and called us when the car was ready for pickup. very courteous and took care of our requests and called us when the car was ready for pickup. More
by richm717
Employees Worked With
October 05, 2020
They took our vehicle tight away and performed the service in a timely manner. Everyone was pleasant. Food service was great. Relaxed atmosphere to wait in. service in a timely manner. Everyone was pleasant. Food service was great. Relaxed atmosphere to wait in. More
by thumpnlinda
Employees Worked With
October 04, 2020
Service was very courteous and efficient. They are very accommodating regarding making appointments. There is a very comfortable and safe waiting room. I have recommended this dealership to friends. accommodating regarding making appointments. There is a very comfortable and safe waiting room. I have recommended this dealership to friends. More
by RMDMMBJ
Employees Worked With
Alyssa Esteras
October 04, 2020
This is my second time getting the car at Toyota of Scranton and Doug was amazing. He sold both cars to me. He answered all my questions. Thank you Doug and keep up good work. Scranton and Doug was amazing. He sold both cars to me. He answered all my questions. Thank you Doug and keep up good work. More
by MUNEVERA1973
October 04, 2020
Very friendly, professional, and a very smooth and quick delivery process. Salesmen focus on sales while other team members from behind the sales department help to keep the delivery process moving forward delivery process. Salesmen focus on sales while other team members from behind the sales department help to keep the delivery process moving forward instead of having sales people do everything. Would highly recommend if you know what you want. More
by Dee
Employees Worked With
Corey Boynton
