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Toyota of Scranton
Scranton, PA
5,518 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,518 reviews
August 05, 2020
Very well organized, salesman totally knowledgeable with product, finance rep extremely proficient. All in all it was a pleasant experience. I expect to use this dealership when I purchase my next truck. product, finance rep extremely proficient. All in all it was a pleasant experience. I expect to use this dealership when I purchase my next truck. More
by Fran
Employees Worked With
Jeffrey Felkowski, Ryan Cali
August 05, 2020
One of the better car purchasing experiences I've had The team at Toyota of Scranton was amazing with helping me find a car that was safe and affordable for my family. AJ went above and beyond and Michae The team at Toyota of Scranton was amazing with helping me find a car that was safe and affordable for my family. AJ went above and beyond and Michael broke down the finances for me perfectly. More
by GEORGE.ZVIRBLIS
Verified CustomerEmployees Worked With
AJ Wallace, Michael Reilly
August 05, 2020
The salesman were super helpful and kind and helped me get out from under Chrysler/ Dodge. I'm pleased to be a part of the Toyota Family get out from under Chrysler/ Dodge. I'm pleased to be a part of the Toyota Family More
by BRIANMC1098
August 05, 2020
quicker than jiffy lube The dealership is extremely well run and organized. The employees are all so friendly but efficient at the same time. Very focused on servicing my veh The dealership is extremely well run and organized. The employees are all so friendly but efficient at the same time. Very focused on servicing my vehicle properly and keeping customers health a top priority! More
by TBMAMACITA
Employees Worked With
August 05, 2020
Toyota Scranton Review Excellent customer service. Staff very friendly, professional and accommodating. This is the second auto I have leased through Scranton Toyota. A Excellent customer service. Staff very friendly, professional and accommodating. This is the second auto I have leased through Scranton Toyota. Appreciate the opportunity to send this note. More
by TWOGRANDKIDS
August 05, 2020
I was given false information about my 2017 Toyota Rav4 Perhaps you should ask Mary Jo, your VP of Guest Experience. I had already gave her my opinion of Toyota of Scranton. She believes this was a ma Perhaps you should ask Mary Jo, your VP of Guest Experience. I had already gave her my opinion of Toyota of Scranton. She believes this was a matter of miscommunications, I beg to differ. As I related to her and the other "rate me" feedback sites that have been sent to me, I will never be back to Toyota of Scranton nor will I ever recommend your dealership to anyone. More
by WHEELS611
Employees Worked With
Other Employees :
Mary Jo, Joe Mercado Jr, Alyssa Esteras, Howard Sweeny
August 04, 2020
Service Had my vehicle serviced at Toyota of Scranton, Tiffany Peoples representative is always a pleasure to do business with, she is extremely knowledgeable Had my vehicle serviced at Toyota of Scranton, Tiffany Peoples representative is always a pleasure to do business with, she is extremely knowledgeable, and courteous, and I want to thank her. Dennis Fare More
by DENLO1973
Employees Worked With
August 04, 2020
Very pleasant,knowledgable staff with an excellent service department and competitive pricing. I've purchased all my Toyotas at Scranton. Thank so much to all the staff. service department and competitive pricing. I've purchased all my Toyotas at Scranton. Thank so much to all the staff. More
by SHERIFF1316
August 04, 2020
Everyone was very friendly and knowledgeable. I didn’t feel pressured to buy. Joe was very helpful and answered all my questions regarding the car I was interested in. The atmosphere was very comfortable feel pressured to buy. Joe was very helpful and answered all my questions regarding the car I was interested in. The atmosphere was very comfortable and my daughter enjoyed the cafe and kids area. More
by TARA184310
August 03, 2020
Dealership itself was nice and clean. Received an attitude when I went to the cafe to grab something to eat. My salesman Maxx was nice although we asked him twice about the APR and he kept saying the attitude when I went to the cafe to grab something to eat. My salesman Maxx was nice although we asked him twice about the APR and he kept saying the APR was 1.9% then come to find out in the finance office that wasn’t the correct number so it went up and I didn’t appreciate Maxx not coming to us and telling us that. Ryan in finance was very nice and explained everything to us. I hope that my future visits here for service go better. More
by DW
Employees Worked With
Maxx Broden, Ryan Cali
