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Toyota of Scranton

Scranton, PA

4.7
5,519 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,519 reviews

June 27, 2020

Great team of people. Couldn’t be happier with my experience. They made every thing so much more enjoyable and helped me through it all. More

by KENNETHWALLEY5125
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski, Howard Sweeny
June 27, 2020

Fast& Efficient x x x x xx x xxxx x x x x x xxxx xxxx x x x xxxxxx x x xxxx xxx xxx xxx x x x More

by CARL.MILLS820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

Service was quick and efficient. I even got results of my multipoint inspection on line before I went back to pick up my car. Dealership is very clean! More

by DEBTAR54
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Toyota of Scranton responded

Thank you. We are delighted we earned a perfect, 5 star review. Be well.

June 26, 2020

Dishonest management all throughout the business. Went downhill fast after Greg left for Freedom Toyota. If you are in NEPA go to Motor world or another Toyota Dealership. Although Corporate Toyota isn't More

by NewEra8487
Recommend Dealer
No
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jammie Marcen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Sampogne
Jun 26, 2020 -

Toyota of Scranton responded

We wish you well in your search for a new vehicle. If for any reason you decide to return to Toyota of Scranton, we will attempt to assist in any way. Take care.

June 26, 2020

very friendly comfortable always easy to schedule a service appointment. Very pleasant atmosphere. Collision department was very easy to work with also. This is the second Rav More

by lenie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brzegowski
Jun 26, 2020 -

Toyota of Scranton responded

Thank you for your loyalty to our dealership....we are thrilled we earned the opportunity to assist you with your purchase of the RAV4. Thank you for the 5 star review. Take care.

June 26, 2020

always great service I never have had a problem with the service department at Toyota of Scranton. They always seem to go above and beyond with my needs. I highly recomm More

by litchpal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Pagiliamo
Jun 26, 2020 -

Toyota of Scranton responded

litchpal, we really appreciate your feedback. Thank you for the perfect, 5 star review of your recent service visit. Take care.

June 26, 2020

Sales person Brian was great!! All the people at the dealership were professional! I am disappointed with the vehicle though. On day 3 would not start and now upholstery is falling apart More

by jsahmilk
Recommend Dealer
Yes
Employees Worked With
Bryan Matarese, Howard Sweeny
Jun 26, 2020 -

Toyota of Scranton responded

Thank you for your awesome review. If you need assistance please reach out to Mary Jo Preno, Vice President Guest Experience. You can reach Mary Jo at 570.702.8776. Thanks. Be well.

June 26, 2020

My transaction was easy thanks to everyone’s help at Toyota! Everyone was very nice and super helpful! Brian B was so understanding and kind while helping me pick the right vehicle! More

by CASEY.PRAWDZIK
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Zepherin
Jun 26, 2020 -

Toyota of Scranton responded

Casey, enjoy your new Toyota. Thank you for the perfect, 5 star review. Brian is great. He is all about providing his customers with the best customer experience. Thanks again. Take care.

June 26, 2020

The sales person was very responsive and the overall experience was great. We already have a toyota and we went back for our second car because we loved the experience we had with our first. More

by wander_camara
Recommend Dealer
Yes
Employees Worked With
Bryan Matarese, Michael Reilly
Jun 27, 2020 -

Toyota of Scranton responded

Thank you for returning to our dealership...that speaks volumes. We are happy to know you had an excellent second experience. Enjoy your new vehicle. Take care.

June 24, 2020

I want to thank Rich the finance director for working his xxx off on getting us in a RAV4 hybrid I love the vehicle and I will definitely be back if I ever find anybody that needs a vehicle I know where to s More

by Butch1429
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2020 -

Toyota of Scranton responded

Thank you Butch, your business is appreciated. We are delighted we earned 5 stars and your recommendation. Rich is all about helping our customers. Thank you for your feedback. Take care.

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