Toyota of Scranton

a recall Very friendly and helpful service.I don't have anymore to say that will come up to 25 words.i enjoy going to service department and have never had any Very friendly and helpful service.I don't have anymore to say that will come up to 25 words.i enjoy going to service department and have never had any trouble More

Buying a Tacoma Purchasing the truck was simple. The promises made to me upon purchasing have not been fulfilled and am still waiting for these to be completed. I h Purchasing the truck was simple. The promises made to me upon purchasing have not been fulfilled and am still waiting for these to be completed. I have made several attempts to contact the dealership but no one has returned my call. More

Everyone was amazing in helping me with my purchase. Very responsive and answered all my questions very quickly. The pick up process was well organized and didn’t take long at all responsive and answered all my questions very quickly. The pick up process was well organized and didn’t take long at all More

Friendly staff, hole in my pocket. Everyone who works here is friendly and helpful, and they communicate well with customers. But still I am disappointed that I had a $1600 job done tha Everyone who works here is friendly and helpful, and they communicate well with customers. But still I am disappointed that I had a $1600 job done that did not resolve the issue with my car, resulting in even further costs. If I would have been better off going to a specialist, I would have appreciated that honesty and guidance rather than sinking money and time into what was an incomplete or misdiagnosis. The staff is great and I hate to leave a poor review, but its appropriate based on this experience. More

They were helpful from the very start. Answered every question I had. To top it off they were all very down to earth and pleasant to deal with. I would recommend this dealership to anyone that is looking question I had. To top it off they were all very down to earth and pleasant to deal with. I would recommend this dealership to anyone that is looking not only because they gave me an unbeatable deal but because they way I was treated the whole time More

I was scheduled for an oil change and tire rotation, made an appointment Was told hour wait, I agreed to wait They needed some screw to change the oil, waited over 3 hours... totally unacceptable Will be an appointment Was told hour wait, I agreed to wait They needed some screw to change the oil, waited over 3 hours... totally unacceptable Will be servicing elsewhere Besides all this, Stephanie Jones s kept apologizing More

Great customer service When I took my car in for tires I was treated very well. Everyone went out of their way to make sure I was a satisfied customer. When I took my car in for tires I was treated very well. Everyone went out of their way to make sure I was a satisfied customer. More

Awesome service! My Rav4 was due for 10,000 mile service and state inspection. Being vulnerable for Covid 19 I didn't want to visit the dealership in person. My car wa My Rav4 was due for 10,000 mile service and state inspection. Being vulnerable for Covid 19 I didn't want to visit the dealership in person. My car was picked up at my home and delivered back to me after all the service was completed. Raphael who picked up and delivered the car was very friendly and professional. He wore a mask and sanitized my car after delivery. Another great experience with Toyota of Scranton! More

Great experience; first class Andrew Weinberger and Jenna Sledzinski are great assets to Toyota. They are both extremely knowledgeable, helpful, and efficient at what they do. Th Andrew Weinberger and Jenna Sledzinski are great assets to Toyota. They are both extremely knowledgeable, helpful, and efficient at what they do. They also happen to be nice people. This was my fifth Toyota 4Runner. I am very pleased with the product but more so with the dealership and specifically with Andy and Jenna. More

Recall Service Service was excellent as always. The staff was professional and courteous and kept me informed on the progress of my service via text. Excellent ser Service was excellent as always. The staff was professional and courteous and kept me informed on the progress of my service via text. Excellent service overall. More