Toyota of Scranton

My dealings with Mr. Thomas I just happen to meet Mark Thomas when I was having trouble with the en tunes on my 2018 Toyota Camry. I must say that man goes above and beyond. He I just happen to meet Mark Thomas when I was having trouble with the en tunes on my 2018 Toyota Camry. I must say that man goes above and beyond. He is one of the nicest people I have ever met and really helps the customers. I have never seen this before in all my years. I can only say Toyota of Scranton is very lucky to have him. He certainly should be awarded manager of the month. More

First Service Appointment Thought I was going to be there for about and hour. About 40 minutes later the service representative came out and said they were finished. Each per Thought I was going to be there for about and hour. About 40 minutes later the service representative came out and said they were finished. Each person I dealt with was very kind, helpful and courteous! Thank you Toyota for a pleasant visit. More

Everyone is very nice at this dealership We travel out of our way to go to this dealership because we trust the people we deal with. Never had a problem w was it’s anyone We travel out of our way to go to this dealership because we trust the people we deal with. Never had a problem w was it’s anyone More

Great experience Everyone In the service department was very kind and helpful. The staff was very accommodating. Concerned with my time and satisfaction. The job was Everyone In the service department was very kind and helpful. The staff was very accommodating. Concerned with my time and satisfaction. The job was done quickly. It was a great experience. More

Waste of time Had a sticker on my windshield said service 24,000 miles 🙄called for appointment the person said take it in you need an oil change plus other things Had a sticker on my windshield said service 24,000 miles 🙄called for appointment the person said take it in you need an oil change plus other things well I brought the car down approximately one half hour later the girl said you’re done I said all ready what did they do she said nothing I said why did the guy tell me to bring it in what about the sticker on the windshield that said service 24,000 mi and what about the service reminder that came up every time I started the car for two weeks 🙄she said sorry bring it back in March I will have the car brought out to you in a couple of minutes however it took several minutes I had to go looking for it not a happy person What a waist of time More

Happy customer I was in and out in a reasonable amount of time. Plus they detected another problem, before it became a problem. I always received good service. I was in and out in a reasonable amount of time. Plus they detected another problem, before it became a problem. I always received good service. More

Fast, friendly, and efficient Staff was very friendly and helpful. Loved the waiting area- very comfy with great food from Zuppa. I would honestly just hang out here to get a bite Staff was very friendly and helpful. Loved the waiting area- very comfy with great food from Zuppa. I would honestly just hang out here to get a bite and type my reports for work. They explained everything very well at the end of service which was very fast! More

Great Service as always! Always have great service and great customer service every time I visit! Tiffany Peoples is exceptional! Service is prompt and wait time is minimal. Always have great service and great customer service every time I visit! Tiffany Peoples is exceptional! Service is prompt and wait time is minimal. Thanks as always! More

oil change Late afternoon appointment; service was on time and fast. Thanx!!! As always, I was impressed with the excellent service and courteous technicians. Late afternoon appointment; service was on time and fast. Thanx!!! As always, I was impressed with the excellent service and courteous technicians. Plus the place was spotless! More

Toyota AWESOME Great Service got me in quick took time to talk to me explained everything place was clean will definitely recommend dealership for sales and or servi Great Service got me in quick took time to talk to me explained everything place was clean will definitely recommend dealership for sales and or service More