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Toyota of Scranton

Scranton, PA

4.7
5,499 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,499 reviews

October 04, 2019

Great service! Stephanie was wonderful and got me in and out with great friendliness and efficiency! Tom the shop foreman was thorough and took great care with my ve More

by SJANDWHATNOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Vieira, Vito Sampogne
Oct 07, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience with Stephanie and the 5-star rating!

October 04, 2019

Top notch customer service. Excellent sales department. Alyssa in the service department is excellent. Customer service oriented, and great follow up. Highly recommended. Nick V in sales is great to work More

by Acousticrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Sledzinski, Nicholas Vieira
Oct 07, 2019 -

Toyota of Scranton responded

Thank you for the great review about Alyssa and Nick! We appreciate the 5 stars!

October 04, 2019

Great Salesman My recent buying experience at Toyota has been great because of Nick, the salesman. Also, I have previously bought a car from Cory, who was great to w More

by JHOLLEY16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Bosque, Corey Boynton
Oct 07, 2019 -

Toyota of Scranton responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating!

October 04, 2019

amazing, wonderful service Nicholas, JT & Kevin were so polite, and helpful I didn't feel any pressure. I had a certain budget and they stayed within it Thank you !! I'll co More

by JANEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT....where's JT in finance ! He was so great !, Nicholas Vieira
Oct 07, 2019 -

Toyota of Scranton responded

We really appreciate the great review and 5 star- rating, Janeen!

October 04, 2019

Good as Always Took my new car in for the first month service and as always the service was expedited. They notified me of the service and setting the date was not More

by silverfocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly, Brian Ramos
Oct 07, 2019 -

Toyota of Scranton responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating!

October 04, 2019

Great customer service to diagnose the problem quickly and adjust my tire pressure accurately. My low pressure tire light came on so I called for a appointment. They fixed More

by AJACOBS801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Gardner
Oct 07, 2019 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and awesome feedback!

October 04, 2019

Great support Had great support from parts dept and customer service. Roof rack and tow pintle installation was timely and looks good. Parts even provided owners More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts...Dale, Kevin Brzegowski
Oct 07, 2019 -

Toyota of Scranton responded

We appreciate this great feedback and 5 star- rating, Monica!

October 03, 2019

Toyota dealer Superb service and great people to work with, especially Nick B who really took the time to find the right vehicle for my son! Second vehicle this yea More

by JUTTA1SPACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bosque, Howard Sweeny
Oct 03, 2019 -

Toyota of Scranton responded

We really appreciate the great review and 5 star- rating!

October 03, 2019

Great Service Just a Little Pricey Over $90 an hour labor rate is ridiculous. like I said great service it is just a little pricey to have your vehicle worked on. More

by RICHARDBOTTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Toyota of Scranton responded

Thank you for the great review, Richard!

October 03, 2019

Great service Stephanie was most courteous and professional in handling my service requirements. 25 words seem a bit much to give a good recommendation--should be f More

by VSALICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Toyota of Scranton responded

We really appreciate the great review about Stephanie and 5 star- rating!

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