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Toyota of Scranton
Scranton, PA
5,511 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,511 reviews
September 03, 2019
FAST, FRENDLEY,VERY PROFESSIONAL SERVICE. THEY STAND BY TH Personal walked across the room just to see if i needed help. They explained the work in detail. Later on i. Needed help and the Man stoped what he w Personal walked across the room just to see if i needed help. They explained the work in detail. Later on i. Needed help and the Man stoped what he was dong to help me. More
by JACKTOLAN47
Verified CustomerEmployees Worked With
Ron Pritchyk, Brian Ramos
September 03, 2019
Great place Salesman Brian burgess was really great, nice guy very friendly, explained things clearly and etc. Really good place to get a car everybody is really Salesman Brian burgess was really great, nice guy very friendly, explained things clearly and etc. Really good place to get a car everybody is really nice More
by JOSUERIVERA042
September 03, 2019
10,000 mile checkup. The service was done in an efficient manner. The staff was professional and friendly. I would definitely recommend this dealership to a friend. Than The service was done in an efficient manner. The staff was professional and friendly. I would definitely recommend this dealership to a friend. Thanh you More
by WAB.BURNELL
Employees Worked With
September 03, 2019
Excellence! In all of our leasing experiences this was by far the best! Our salesman was very knowledgeable and fast with expediting everything we needed done as In all of our leasing experiences this was by far the best! Our salesman was very knowledgeable and fast with expediting everything we needed done as we were closing in on the end of the day. We couldn’t be happier and Joe Mercado Jr was truly exceptional !!! More
by JBEZ2013
September 02, 2019
Friendly service but very long wait I had my car serviced a few weeks ago. I was in between oil changes so they rotated my tires and checked fluids. Kevin was friendly and helpful. Howev I had my car serviced a few weeks ago. I was in between oil changes so they rotated my tires and checked fluids. Kevin was friendly and helpful. However, I was there waiting for about 2 hours. I've had many tire rotations along with oil changes for less time. More
by amc2265
Employees Worked With
Kevin Brzegowski
September 02, 2019
Helpful They were very helpful with everything from when I walked through the door to when I left. They helped me get what I needed at a price I could afford. They were very helpful with everything from when I walked through the door to when I left. They helped me get what I needed at a price I could afford. Nick was very knowledgeable & George was great in finding the best rate & payment for me. Howard was great with all the paperwork & answering my questions. More
by DMF602
Employees Worked With
George Zepherin, Nicholas Vieira, Howard Sweeny
September 01, 2019
Friendly faces! Feels like family! Toyota of Scranton has impeccable customer service! AJ Wallace continues to be an invaluable asset as he is incredibly genuine and caring. He goes Toyota of Scranton has impeccable customer service! AJ Wallace continues to be an invaluable asset as he is incredibly genuine and caring. He goes above and beyond! I’ve enjoyed almost 10 years doing business with Toyota of Scranton and now am excited to have my children embark upon the same positive and rewarding experience. Keep up the great job! More
by SDKL
Employees Worked With
Other Employees :
Joe Gatto , AJ Wallace, Philip Sottile, Kevin Brzegowski
September 01, 2019
Inspection of new vehicle Sent in new vehicle for service brought it in at specified time took it right in finished in a time that was told to me they were very courteous and p Sent in new vehicle for service brought it in at specified time took it right in finished in a time that was told to me they were very courteous and professional More
by BMCDONALDAMVETS189
Employees Worked With
Chris shehan. Jenna sladinski
September 01, 2019
Absolute customer service and professionals every one From when I arrived till I left kept informed and my satisfaction was paramount when your vehicle is returned the care that was taken surpasses any ot From when I arrived till I left kept informed and my satisfaction was paramount when your vehicle is returned the care that was taken surpasses any other dealer. More
by ramdbm18424
Employees Worked With
Other Employees :
Chris Wagner, Kevin Brzegowski, Vito Sampogne, Allen Blad, Jessmar Aviles
August 31, 2019
Excellent! Brian was a very friendly & knowledge salesman. He worked quickly to get me the best deal on my new Highlander. The loan process with Michael was al Brian was a very friendly & knowledge salesman. He worked quickly to get me the best deal on my new Highlander. The loan process with Michael was also done very quickly. Very impressed with the entire dealership. I would highly recommend going there for your next vehicle! More
by ADay
