Pat Gallagher
Pat Gallagher at Toyota of Scranton
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Pat Gallagher

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Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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3.7
10 Reviews
3.7

10 Reviews

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10 Reviews of Pat Gallagher

March 14, 2024

Dealership Rating
Employee Rating

James and Emily were great retailers were mediocre and managment has been great will be sett8ng up a check up to take care of few issues soon More

by BUBBABELCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: james Brown , Emily

Mar 15, 2024

Toyota of Scranton responded

Dear BUBBABELCHER, Thank you for sharing your feedback with us. We're delighted to hear that James and Emily provided you with excellent service during your visit to Toyota of Scranton. We're proud of our management team for their dedication to ensuring a positive experience for our customers. However, we're sorry to learn that you found our detailing service to be mediocre. Your satisfaction is important to us, and we'll be sure to address this with our detailing team to ensure consistent quality moving forward. Please feel free to reach out to us when you're ready to schedule your check-up to address any remaining issues. We're committed to resolving them promptly and ensuring your complete satisfaction. Thank you for choosing Toyota of Scranton, and we look forward to serving you again soon. Warm regards, The Toyota of Scranton Sales Team

November 13, 2023

Dealership Rating
Employee Rating

whole toyota corporation sucks! misleading over charged fell robbed let down by those who care? More

by SHIRLEYDAVID16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 24, 2022

Dealership Rating
Employee Rating

Excellent service! Brought my car in and it was done ahead of schedule! From the person I called to set up the appointment to the person I picked it up off of, it was a More

by kenmeoni1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Kevin Morrow , Maximillian Buck-5 stars!!

Oct 24, 2022

Toyota of Scranton responded

kenmeoni1, Thank you for taking the time to provide feedback on your recent service experience at our dealership. I agree, Pat Gallagher is the BEST. Thank you for sharing your comments. It is appreciated. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

October 07, 2022

Dealership Rating
Employee Rating

I have worked with this dealership for many years, and I always come here for service. More

by MBRYANT5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Mercado Jr , Michael Reilly

Oct 10, 2022

Toyota of Scranton responded

MBRYANT5, Thank you for taking the time to let us know about your recent sales experience. We are honored to call you our friend and customer. We all appreciate your loyalty to our dealership. Thanks again and take care, MJ Preno Vice President of Guest Experience

September 29, 2022

Dealership Rating
Employee Rating

Everyone was very sensitive and helpful. got us what we wantedadgavegreat instructions. We will be back and make great recomedatiins More

by NENE45
Recommend Dealer
Yes
Sep 29, 2022

Toyota of Scranton responded

NENE45, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

June 28, 2022

Dealership Rating
Employee Rating

From looking on line to getting an appointment was seamless. The staff are first rate professionals. All of my questions were answered truthfully. I have bought several cars here and will be back in t More

by VINESSA2149
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl, Brian Cloud

Jun 29, 2022

Toyota of Scranton responded

VINESSA2149, Thank you for taking the time to provide feedback on your recent sales visit to our dealership. We appreciate your long time loyalty to our dealership...it is a compliment to our entire team. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

March 22, 2022

Dealership Rating
Employee Rating

Great to work with. They were a very professional group to work along side of. More

by MLRMAN24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton, Brian Cloud, Ryan Cali, Kevin Cloud , Brendan Reilly

Mar 22, 2022

Toyota of Scranton responded

MLRMAN24, thank you for taking the time to share feedback on your buying experience. We are happy to know you enjoyed working with our team. We want you to feel at comfortable in our dealership. Enjoy your new vehicle. Take care.

September 01, 2019

Dealership Rating
Employee Rating

Absolute customer service and professionals every one From when I arrived till I left kept informed and my satisfaction was paramount when your vehicle is returned the care that was taken surpasses any ot More

by ramdbm18424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, Tom Kirkpatrick, Bob Edwards , Jessmar Aviles, Allen Blad, Kevin Brzegowski, Vito Sampogne, Chris Wagner

Sep 03, 2019

Toyota of Scranton responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating!

January 29, 2019

Dealership Rating
Employee Rating

My Experience I had an awesome experience with the sales and financial staff as well as management at Toyota of Scranton. They were curtious and professional. The l More

by RAYMOND_CANNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas , Michael Reilly, Tom Rogari

Jan 29, 2019

Toyota of Scranton responded

Thank you for the 5 stars and awesome review! We really appreciate you recommending us!

January 25, 2019

Dealership Rating
Employee Rating

It was a good experience My experience at The dealer ship was good I was treated good and my concern were taken care of. I will continue to service my senna at the dealership More

by JRIVERA2193
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jessmar Aviles, Ron Pritchyk, Brendan Reilly, Vito Sampogne, Philip Sottile, Howard Sweeny

Jan 26, 2019

Toyota of Scranton responded

Thank you for servicing your Sienna at our dealership, and we are thrilled you will continue to do so. We look forward to working with you at your next visit.

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