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Toyota of Scranton

Scranton, PA

4.7
5,475 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,475 reviews

June 03, 2019

Tundra Servicing As always Toyota of Scranton takes good care of its customers during any type of routine scheduled or other service visit. My vehicle was gone over by More

by SACKVILLE77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Bosque, AJ Wallace, Kevin Brzegowski, Brian Ramos, Sam Evanusa
Jun 03, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and awesome review!

June 03, 2019

Every service appointment was on time and excellent service. Every time I visited your service department I was greeted by very courteous service advisors. All services were explained to me in advance and expedi More

by hector1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Sottile
Jun 04, 2019 -

Toyota of Scranton responded

Thanks for the positive feedback and 5-star rating, Hector!

June 03, 2019

Efficient, fast and friendly service. Every visit is met with friendly service from the minute you enter and maintained throughout. Always efficient and services are explained well, along More

by sean.mcateer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and we appreciate your feedback, Sean!

June 02, 2019

Indescribable experience I appreciate the service they gave me and above all to their employees, since I do not speak English, but the young Samuel, although it is not his wor More

by mpsmaty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There were more employees but I do not remember their names, Chris Wagner, Samuel Feliciano
Jun 03, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and great review!

June 02, 2019

Will come back My experience was quick, easy and efficient. My advisor was friendly, curtious and thorough. Did not have to wait to be waited on. Would come back. More

by GARDNERSKL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gardner
Jun 03, 2019 -

Toyota of Scranton responded

We really appreciate you taking the time to share about your experience and the 5-star rating! We look forward to seeing you back at our dealership!

June 02, 2019

Excellent Got all details of car and as expected staff were welcoming and talked about all details clearly.I was impressed and loving my new car. More

by RACHANAPISCES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bosque, Michael Reilly
Jun 03, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and awesome review!

June 02, 2019

25000 service Ran a few minutes late due to traffic and construction. Was taken immediately and all service was efficiently performed. My experience with service o More

by dloftus954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Toyota of Scranton responded

We really appreciate you taking the time to share about your experience and the 5-star rating!

May 31, 2019

Driver side window rattle During my visit there were 2 attempts to stop the rattle. The first fix lasted about 1 hour and I brought the car back that day. The 2nd fix lasted More

by ebsne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brzegowski
Jun 03, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 4-star rating, Ebsne!

May 31, 2019

New Car purchase Great sales team, they enable me to lease a new Toyota with minimal hassle. They listened and I got the car I wanted. Service there is also great, I h More

by rjsics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Wallace
Jun 03, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5-star rating, Rjsics!

May 31, 2019

Fantastic Toyota is a great dealership. They immediately come to you for help and service. Once we got there we didn’t wait long like other dealers ships. They More

by NSOURYAVONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Matarese
Jun 03, 2019 -

Toyota of Scranton responded

We really appreciate the 5 stars and positive review!

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