Toyota of Scranton

New car lease Doug was great to work with, and he made my experience very positive. Overall it was a very smooth and efficient process. I’m very pleased with my pur Doug was great to work with, and he made my experience very positive. Overall it was a very smooth and efficient process. I’m very pleased with my purchase. More

Great car buying experience Buying my car from Toyota of Scranton was a great experience and would definitely do it again next time I buy a new Toyota vehicle. Buying my car from Toyota of Scranton was a great experience and would definitely do it again next time I buy a new Toyota vehicle. More

Great Dealership Generally I have a very good feeling when I have my car serviced. They always take care of everything and if needed they point out things I would not Generally I have a very good feeling when I have my car serviced. They always take care of everything and if needed they point out things I would not have known. More

It was a no pressure sale. Corey was very helpful he showed me two options and helped us decide what car to buy at the right price. Very happy with everything would recommend th Corey was very helpful he showed me two options and helped us decide what car to buy at the right price. Very happy with everything would recommend the dealership to someone who is looking for a new car. More

Long term customer, terrible experience recently I brought my RAV4 to get my winter tires off and my all season tires put on. Toyota is more expensive than most places in this area but I trusted the I brought my RAV4 to get my winter tires off and my all season tires put on. Toyota is more expensive than most places in this area but I trusted their service as I have been a toyota customer for many years. My all season tires had been driven on for less than 10k miles without any problems ever. As I was pulling out of the dealership, my tire pressure light was on. I figured there was just a glitch since they were just changed. I got home and my tire was completely flat. My front drivers side had a pressure of 3. I filled it up and an hour later flat again. I brought my car back to toyota and they related to me that where the rip is must be a defect in the tire because it is in a spot that could not be damaged by hitting a pothole or curb. I've had these tires for 1 year and all the sudden there is a defect that happens to appear right after they change them? Then they were supposed to order a new tire for me as they did not have my tire in stock. 1 week later I call and the tire order was never put in. I am very disappointed with my service. After this tire situation is resolved, I will be bringing my service elsewhere. I have spent a lot of time and money on this issue which toyota employees are denying any responsibility for. More

Excited and very comfortable making my decision Never comfortable or liked dealing with car salesmen.joe mercado jr. Changed that experience ! Not only joe but every employee went out of there way t Never comfortable or liked dealing with car salesmen.joe mercado jr. Changed that experience ! Not only joe but every employee went out of there way to make you feel comfortable. More

Repair The molding on the side of the car had to be attached on my 2014 mini Cooper that I purchased two weeks ago. The two people that helped me were very The molding on the side of the car had to be attached on my 2014 mini Cooper that I purchased two weeks ago. The two people that helped me were very helpful and courteous. More

Rather deal with Kevin than any other salesman there. Kevin gave me what I was looking for. No run around. The bottom line. No fluff, no going back and forth. I don't have time for stuff like this. Ke Kevin gave me what I was looking for. No run around. The bottom line. No fluff, no going back and forth. I don't have time for stuff like this. Kevin realized this, and gave me what I was looking for. More

Great service. Personnal very friendly and professional Vehicle was done and quickly . excellent job. I was really impressed with the way the service department is set up. It a very clean and well equipt s Vehicle was done and quickly . excellent job. I was really impressed with the way the service department is set up. It a very clean and well equipt shop More

Better than expected Service checked my brakes and we just needed fluid service, not brakes. Honesty! Brought it in to check transmission, turns out there were covered f Service checked my brakes and we just needed fluid service, not brakes. Honesty! Brought it in to check transmission, turns out there were covered fixes outside the warranty that saved me $1700 on a car that is 7 years old. Manufacturer honesty and integrity! Jason at service added a free alignment. Great service! More