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Toyota of Scranton

Scranton, PA

4.7
5,470 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,470 reviews

February 11, 2019

Friendly efficient They accommodate your needs and make your stay as easy and comfortable as possible you never wait long they take care of you as soon as you arrive More

by kburney123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Sottile
Feb 11, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and awesome review!

February 09, 2019

Excellent This was the first service for my new vehicle after 30 days. I am happy to report that it was a painless experience! I found the Staff to be knowle More

by MANOSDEPIEDRAFDNY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Malandri , Jenna Sledzinski, Maxx Broden
Feb 09, 2019 -

Toyota of Scranton responded

Congratulations on your new vehicle. Our staff is here to assist you with your needs. Thank you for the 5 star review and recommendation. We look forward to your next visit.

February 09, 2019

Very well taken care of All my questions were answered and the process was quick and painless. Great experience! Highly recommend working with the sales team at Toyota if Scr More

by CWAL153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Sledzinski, Nick Bosque
Feb 09, 2019 -

Toyota of Scranton responded

We are delighted you had an outstanding experience at out dealership. Thank you for the awesome review.

February 08, 2019

Exceeded our expectations! My husband and I have always heard good things about Toyota of Scranton, but they exceeded our expectations when we purchased our new Corolla. Our sal More

by KHANLEY05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT Arscott, Ron Pritchyk, Elcryssan Gant
Feb 08, 2019 -

Toyota of Scranton responded

Enjoy your new Corolla. Thank you for the positive feedback on your buying experience. Our team is here to assist. We look forward to seeing you at your next visit.

February 08, 2019

Great staff and friendly service . Nice and clean. Everyone is very friendly and willing to help. Great location. Overall it was a wonderful experience. Would recommend. More

by TAYLORNEIGHBORHOODCRIMEWATCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2019 -

Toyota of Scranton responded

Thank you for the 5 star review and recommendation. We appreciate your kindness.

February 08, 2019

service results were what i expect from Toyota excellent The problem was addressed and the outcome was satisfactory to me. I will be looking to buy a new Camr More

by DMMalson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vito Sampogne
Feb 08, 2019 -

Toyota of Scranton responded

Thanks for taking the time to give us a 5 star rating and positive review!

February 08, 2019

Money well spent Always pleasant and easy to do business with. Nice waiting area with donut cafe. Don’t like being restricted on length of words used in review. More

by ESANTAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Sottile
Feb 08, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and we appreciate your feedback!

February 07, 2019

Great Experience Every part of my new truck purchase from the first phone call till I drove away was fantastic. AJ was a pleasure to work with. Great deal. More

by mikeburnsie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gatto, Jenna Sledzinski, AJ Wallace
Feb 07, 2019 -

Toyota of Scranton responded

Enjoy your new truck. AJ is an asset to our Sales Team. Thank you for the perfect, 5 star review.

February 07, 2019

Sometimes it's the little things that make a difference Service appears to be on par. I have taken my vehicle that I bought here(I'm the second owner) for each required service interval. In addition I purch More

by brian.rikli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

Toyota of Scranton responded

We apologize for no car wash. Please stop by when you are in the area, and we will gladly wash your vehicle. Thank you for your loyalty to our dealership and especially our Service Department. We certainly appreciate your business. Thank you for taking the time to inform us of your recent experience.

February 07, 2019

OK but nothing special nothing special. Quote over phone for parts and installation $189, ended up paying $226. Should keep their word. Too many people involved with service More

by TKICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

Toyota of Scranton responded

Thank you for taking the time to review your service experience. If you get the opportunity, please contact me at 570.702.8776 to further discuss your comments. I do not know what service was preformed therefore I am unable to offer any comments. Regards, Mary Jo Preno Vice President Guest Experience

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