Toyota of Scranton

Very satisfied Saron made the entire process smooth and professional. He is extremely knowledgeable about the Toyota product line. I'll make sure I deal with him aga Saron made the entire process smooth and professional. He is extremely knowledgeable about the Toyota product line. I'll make sure I deal with him again when my wife turns in her Rav-4 lease. More

Amazing The entire process went very smoothly and moved quickly. They met all of our requirements! Joe Jr. Was so personable and understanding of our situati The entire process went very smoothly and moved quickly. They met all of our requirements! Joe Jr. Was so personable and understanding of our situation. More

Professionalism at it's finest My appointment was for a routine 5,000 mile check-up. First, what other brand would offer that service? No Ford, Chevy or Chrystler dealership ever c My appointment was for a routine 5,000 mile check-up. First, what other brand would offer that service? No Ford, Chevy or Chrystler dealership ever cared enough to offer that. Now, on to business. I had not even completed my first step into the Service Department and every head swung towards me. The first person I saw greeted me with a smile and was genuinely happy to help. Bravo Toyota of Scranton. There is NO other service that can compare to that level of dedication. The remainder of the experience was exemplary. Every person working there was beyond courteous, and polite. Outstanding job Toyota of Scranton! When you're the best, you work at Toyota of Scranton. Thank you for your dedication and excellence. Respectfully, Bob Sheridan, TP-C More

5,000 mile service visit From start to finish the service was spot on. My service rep Tiffany was especially wonderful and easy to chat with while my vehicle was being service From start to finish the service was spot on. My service rep Tiffany was especially wonderful and easy to chat with while my vehicle was being serviced More

15,000 Mike Check Stephanie was excellent to work with and went above and beyond to get my inspection paper work in order. She thoroughly went through the service with Stephanie was excellent to work with and went above and beyond to get my inspection paper work in order. She thoroughly went through the service with me at the end of the visit and I hope to work with her again. More

Quick service No words can describe the kindness of people in your service department. .And they had a answer for all my questions. . And they keep my vehicle cle No words can describe the kindness of people in your service department. .And they had a answer for all my questions. . And they keep my vehicle cleaned when it was getting serviced . More

Smooth used car purchase. The salesperson i worked with was good. Not too "sales-pitchy". Nice guy. Seemed sincere. I'd recommend dealing with him to others looking to purchase The salesperson i worked with was good. Not too "sales-pitchy". Nice guy. Seemed sincere. I'd recommend dealing with him to others looking to purchase whether new or used. I got my financing there. They ran my credit 3 times. Seems once should be sufficient. But it helps to lower your credit score for their benefit. Rate was still within an acceptable range so i still went through them. I found the car i wanted on auto trader app. Listed cheaper online than what they had listed in house. So do your research. But over all a good experience. They did replace a dead battery for me for free after i had the car 3 days. That was nice. I would go back. More

Smooth and Easy I have dealt with car dealerships and their sales personnel throughout my life. Up to this point, I have never had such a nice, warm and welcoming e I have dealt with car dealerships and their sales personnel throughout my life. Up to this point, I have never had such a nice, warm and welcoming experience as I have had with Toyota of Scranton and most importantly with my salesman (or should I say sales-gentleman)! Nick Bosque was the most qualified of all sales personnel I have had the honor to meet. He is VERY knowledgeable of all the products that I asked him about and very detailed oriented. He went 'above and beyond' of all my expectations which lead me to leasing my 2019 Toyota Rav 4. I love it and proud to drive it and would recommend anyone going into Toyota of Scranton to ask for NICK BOSQUE to assist them. They will truly be happy they did so. TOYOTA OF SCRANTON YOU DEFINITELY HAVE A WINNER AND A KEEPER IN NICK BOSQUE!!!!! More

Quick in and out service I bought a pre-owned car from them. Two days later the battery died. I called in and they said they would take care of me at my earliest convenience. I bought a pre-owned car from them. Two days later the battery died. I called in and they said they would take care of me at my earliest convenience. I jumpstarted the car and was there within half an hour. They got me right in and replaced the battery as well as checked the charging system on them. Great quick service. More

Dealership with great service Make an appointment and you will be processed quickly. Waiting area is very comfortable. Had to change 500 miles service to an earlier and that was Make an appointment and you will be processed quickly. Waiting area is very comfortable. Had to change 500 miles service to an earlier and that was done easily via telephone. More