Toyota of Scranton

Recall & service visit I was unhappy that the part for my vehicle was not available during my visit necesitating a return appointment. I would have appreciated a phone call I was unhappy that the part for my vehicle was not available during my visit necesitating a return appointment. I would have appreciated a phone call to inform me the part was not in and an opportunity to reschedule the recall appointment. More

25000 mile service service was quick everyone is very friendly nice waiting area comfortable seating and its great to have dunkin dounuts in the waiting area I will be b service was quick everyone is very friendly nice waiting area comfortable seating and its great to have dunkin dounuts in the waiting area I will be back More

Very nice service center Toyota of Scranton is in a great location, very clean facility and friendly personnel. Stephanie addressed all concerns and question about the vehicle Toyota of Scranton is in a great location, very clean facility and friendly personnel. Stephanie addressed all concerns and question about the vehicle and service. The wait time was good for the work that was done. More

Excellent Service Since we bought the RAV 4 one year ago, our experience with Toyota service has been outstanding. We are notified when service is required and each tim Since we bought the RAV 4 one year ago, our experience with Toyota service has been outstanding. We are notified when service is required and each time the car was ready on time as promised. Everyone in each department has been friendly; courteous and very knowledgeable when we asked any questions. It’s very comforting to know that when you drive away after your car has been serviced, you will have no worry’s. More

Honest I receive a fair deal on a great car that I was looking for. I believe the dealership team has a commitment to providing the best service that they ca I receive a fair deal on a great car that I was looking for. I believe the dealership team has a commitment to providing the best service that they can provide and was willing to listen and work for the mutual benefit for me and the dealership. This is why I have provided a honest excellent rating for everyone that was involved in my purchase experience. Ron Pritchyk, started the experience, he said did everything he said he would do and worked to find what I was looking for. Everyone else was of the same character. Thank you Toyota of Scranton I am driving a great car with the safety features that I hope become standard on all cars someday. More

Absolutely wonderful Went in looking for a reliable used car looked at a Rav 4 on the internet got to the dealership and my salesman Chris Wagner and I took it for a test Went in looking for a reliable used car looked at a Rav 4 on the internet got to the dealership and my salesman Chris Wagner and I took it for a test drive. I fell in love with the car. Chris and Rich from finance worked to get me approved for the car. I was thrilled when they called to let me know the Rav was mine. The entire staff are fantastic especially Chris and Rich. More

I love coming to Toyota Scranton!! Friendliness, cleanliness, professionalism, and of course Dunkin Donuts, this place is the best! I also must give kudos to my mechanic Michael Casale. Friendliness, cleanliness, professionalism, and of course Dunkin Donuts, this place is the best! I also must give kudos to my mechanic Michael Casale. This guy knows his stuff. As far as I'm concerned, you can't find a better mechanic than him. He explains everything in detail and what needs to be done. More

15 K Service. Fast,efficient, professionaly explained what was done.for 15 K SVC.Compared to WB I believe the atmosphere is calm and inviting . the coffee was good Fast,efficient, professionaly explained what was done.for 15 K SVC.Compared to WB I believe the atmosphere is calm and inviting . the coffee was good touch. More